[Resolved] Honda — Bad quality of Parts | |||
Dear Sir, I have got 4th free serviced my honda activa from S.D. Ambala City. During servicing it was found that the ONE TEETH OF GEAR COMP KICK DRIVEN (Part No. 28230KVT 900) got broken.Dealer has taken payment of Rs.217 for replacing the same.When I asked him that the vehicle is under waranty period Then he replied that this part is not under waranty period.Wear N tear parts have no waranty.But this part has broken due to manufacturing defect.This part has no sign of any wear out.I can send this part to QC dept for Examining.But I am sure this part has a manufacuring defect. I want my refund. Manoj Mongia 993,sector-9 Urban Estate Ambala City. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
5015
Pending
0
Resolved
1456
+91 11 3989 8918
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
View all Honda Cars India contact information
PURCHASE VEHICLE
DATE : 19 MAY 2010
PURCHASED FROM : GLOBUS MOTORS PVT LTD
ADDRESS : B-291 SARASWATI VIHAR NEW DELHI - 35
SERVICES
FROM : ROOP LEASING AND FINANCE PVT LTD
ROHINI HONDA KHASRA NO – 1221 RITHALA
1ST SERVICE : 13 JUNE 2010 (KM READING=351)
3rd SERVICE : 30 NOVEMBER 2010 (KM READING : 2644)
COLOUR OF THE SCOOTY :: BLACK
ENGINE NUMBER :: 0676834
TODAY ( 7 MARCH 2011 ) I GAVE MY VEHICLE, HONDA ACTIVA TO GLOBUS HONDA GT KARNAL ROAD WORKSHOP. CHALLAN NO -53337
THEY TOLD ME THAT ENGINE CRANK HAS BROKEN DOWN. WE HAVE REPEADLY SENT YOU MANY MAILS BUT YOU GAVE NO RESPONSE
FROM FIRST SERVICE WE HAVE BEEN INFORMED THAT THE CRANK SHAFT HAS BEEN BROKEN AND NEED TO BE REPLACED. THEY AREN’T PROVIDING US WITH THE DESIRED PARTS.
TODAY THEY HAVE TOLD THAT THE CRANK SHAFT HAS ARIVED AT THE SERVICE CENTRE. AFTER EXAMINING THE ENGINE THEY TOLD THAT THE ENGINE IS NOT WORKING PROPERLY AND NEEDS TO BE REPLACED. MY SCOOTY IS UNDER WARRANTY
THEY TOLD THAT ITS MARKET VALUE IS ZERO.
HOW CAN I TRUST YOUR COMPANY IF THIS TYPE OF SERVICE IS BEING PROVIDED HOW MUCH I HAVE TO PAY TO REPLACE THIS SICK VEHICLE OF YOUR SICK COMPANY
IM SENDING YOU THIS MAIL AND 1 COPY IM ALSO SENDING TO THECONSUMER COURT
FROM LAST 3 MONTHS YOUR COMPANY HAS TROUBLED ME. I HAVE BOUGHT THIS VEHICLE TO MAKE MY LIFE EASIER NOT TO SEND U MAIL AND TROUBLE MYSELF
PLZ REPLACE MY SICK AND DAMAGED VEHICLE
MY NAME IS PARDEEP KUMAR GOEL
PHONE NO :[protected]