[Resolved]  Honda — Bad servicing from honda

Address:Mumbai City, Maharashtra

I would like to bring to your notice about the following issues that has been raised by me long back and still not been solved.

1. From 1st day of purchase I have been facing the key lock issue and it has been raised during 2 servicing and still it has not been resolved.
2. During my 3rd Servicing at Saki Vihar center-Honda 21, I have faced a very rude behavior from the whole customer care professional. This is absolutely an unprofessional behavior from such a huge company and it is completely unacceptable from my end.
3. During my 3rd Service at Saki Vihar center-Honda 21, I brought 5 problems to their notice about my activa. But at the end of the service, they just washed the activa and no problems were rectified though. Infact, my Activa started making more noise and vibration as compared to my activa before servicing
4. Post my servicing, I visited the Saki Vihar center-Honda 21 thrice to resolve my problem and still I am facing average problem and yet not been resolved.
5. One of the worst service I faced was to wait for 1 hour for both the times I visited the centre
I would request you to look into this issue and resolve at the earliest.
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Thanks and Regards,
Suresh Vasamsetti.
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Honda — complaint not resolved

Sir,

With ref. to the above subject,Poor service response from JSP Honda dealer kukatpally regarding my vehicle AP28BQ3094 complaint front wheel wobbling was not solved after five day,They kept vehicle with them and nobody was responding to our call for telling status from five days then we rushed to your dealer and they had given gate pass stating that vehicle was kept ready 2days back and the complaint was still existing and they took vehicle in and replaced new vehicle parts and took trial and the problem was not solved vehicle is with your dealer and they don't know what to do and the works manager Mr.varma says that he don't know the status of vehicle in his workshop workshop and they are saying that mr. sekhar knows the status of vehicle and he was on leave yesterday and they are unable to solve my vehicle complaint and they opened one more jobcard and requested us to wait two more days for solving vehicle complaint i.e today evening,please note that if my vehicle complaint was not solved today,i don't want that vehicle keep the vehicle with you and refund me the amount which was paid for new vehicle or i will proceed legally and i will file the case in consumer court with all jobcard details and telecon voice recorded conversation Please do the needfull.

Your faithfully,


Ch.Anjaneyulu,
Estate manager-HMT,
Cell no.[protected].

Honda — service was not good

my name is nitesh saini and my contact number is [protected].

sir maine september 2011 mai twister purchase kari thi.tab se hi usme gear shifting ki problem h.maine service center par yeh problem ab tak 3 bar btadi h.lekin wo ise abhi tak
thik hi nhi kar paya h.so please solve my problem

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