Honda — WAITING TIME FOR EVEN PAID SERVICES

Address:

Bangalore, Karnataka

Dear Sirs

HONDA ACTIVA HAS BEEN DONG GOOD IN TERMS OF SALES AND NEW PRODUCTS in Bangalore City. I have not experienced any problem at MICRO Level ( i.e, at service center. My complaint is one which the Company has to strategically solve at middle or top management

I observe the following in Bangalore City

1) The servicing stations are limited in number. In my case the nearest service center is 8-9 kms

2) There is a big que for servicing the vehicle. To solve the problem, the service stations have introduced advance booking. Now booking goes for 3-days to one week even for paid service and AMCs. Are we in INDIA OR USA?

3) Open more servicing centers or officially authorise the auto dealers and publish the such list.

3) I can get a new vehicle on the spot and I have to wait for four days to one week


Nagaraja K