[Resolved]  Honda — Worst Service Provide by HONDA Authorised Dealer

Address:Bihar

I am using HONDA Shine Red Stiker(BR32C 6678) & HONDA Shine New Model(BR06W 1178). After a minor accident of my Moter byke (HONDA Shine Red Stiker) some Hardware Parts required to repair. When my brother Mr. Rajesh Purvay reached at your Authorised Partner( Prashant Motors, Madhubani Bihar0 ) after shown the byke some parts billed by your Authorised Partner as mentioned -1.-Cowl FRT 2.-Cabel Speed Meater 3.- Clutch Liver 4.-Rubber Step 5.- Merror(Left) and also not provide the oreginal bill on 25/07/2011 at 04:00PM.When my Repair Engg. open the parts Box for repair COWL,FRT found diffective and without Stiker and the Merror is not matched the byke. when next day at First Hour my brother again visit at your Authorised place he rudely said the parts is not Exchanged or Refundable and Steaker not available at the store. he kept us in darkness to sell his diffective COWL FRT and Merror.we request more time but they are not lestning and also rude misbehabe and shout with us.We tried more time to Complaint at your Customer Care Officer on[protected],2340027 but not Picked the phone or no response.when we contact on[protected] he said this line is not to Customer Support kindely write Mail to us.
HONDA is a big name in 2wheler Company and we believed at the Compny Product and services.we are not expecting this type of worst service provide by your person or Dealer. I am also running a Medical Agency and Medical Store and we also provie the Customer service.Kindely see the attachment.
Kindely Suggest and Support.




Regards,
PREM
Mob-[protected]
Ph[protected]
+2 photos
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Aug 13, 2020
Complaint marked as Resolved 
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