[Resolved]  Honda — Unsatisfactory Service from Service Centre (Sai Point, Panchpakhadi, Thane, Maharashtra)

To,
The Manager,
HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD,
GURGAON DST,
HARYANA,

Sir,
I have puchased Honda Activa just in Last year. Just before week, I done 4th (Last Service) from your Service Centre (Sai Point, Thane). As usual, I faced lots of problems during this service too.
List of the Problem :
1) I used your phonecall service to avoide delay while submitting my activa to your Service Centre for servicing, but still your people kept me waitng for a long time.
2) Once I Submitted my vehicle to your people, your supervisor never collected vehicle key from me. When i reached home, they called me to submit the key.
3) I forgot my Goggle (Cost around Rs. 2500) in vehicle carrier box, the same day I called reciepetionist at service centre, I told her the name of supervisor who collected my vehicle too and she also told me that we''ll take care of your goggle.But, at the time of delivery, nobody returned my costly goggle to me. When I asked for the same thing, your service centre Manager Mr. Rakesh Verma and recieptionist Ms. Rinku pande spoke with me in rudely manner. They said "do whatever you can"
etc. etc.
Dear Sir,
I have list of problem about your servicing, may be these problems are so small for you. But when the question comes about the system of Reputed Company like Honda. These problems are too big.
It starts loosing Costumer's faith on reputed company like you.
Since you are the manager, you know the effect of the same more than me.
Expecting Proper solution to my problems from your side. Also, I really dont want to highlight such a small problems to media as usual I do, to make them as big issues. So please Co-operate.

Regds,
Rakesh M. Patil