Honda — Defective piece

I purchased Activa Honda Dx Black-grey on 20.12.2009 from M/S Empire Honda, G. T. Road, Bathinda (Punjab)151001 with temporary number PB-03Q(T) 8637. We did not drive it much because we have also one more activa model2001-02 with us. When we drive it, it is turning one side while driving. My wife went to the showroom for complaint then they told that its NAKKA(Inner part) has been broken. How it can be when we did not drive it. There is a manufacturing defect in it but they won't agree. There may be an accident while driving due to its turning to one side while driving. Still we did not applied for the registration certificate (RC). Company must send its Engineer to check it and give OK certificate so that we can apply for RC. The dealer at Bathinda is not cooperating & their dealing is also very bad. They forced us to take Accessories Compulsory with the Activa. I want to know from the company whether it is compulsory to take accessories with it or not?
Er. Rakesh Kumar Singla
Assistant Professor (Civil Engg.), GZS, Engineering College
Dabwali Road, Bathinda(Pb.) 151001. Ph.:[protected]R), Mobiles:[protected], [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Empire Honda Activa — Defected Piece

I purchased Activa Honda on 20.12.2009 from Empire Honda, G.T. Road, Bathinda(Pb.)151001 .Its temporary number is PB-03Q(T) 8637. While driving it is turning to one side. My wife went to the showroom and they told that its Nakka (inside part has been broken). How it can be when we never used to drive it so far as we have one old honda also. It should be checked properly because it is the manufacturing defect.
Thanks
Er. Rakesh Kumar Singla
Assistant Professor (Civil)
AP-08, GZS, Engineering College,Dabwali Road
Bathinda.(Pb.) 151001
Ph.[protected]R)
Mobile:[protected], [protected]
I will agree only when our complaint will be entertained and replacement of piece so that we can apply for RC which is to be taken within one month. As the temporary no. is valid for one month only. Take it as an emergency and most urgent complaint on priority basis.
Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information