[Resolved]  Honda — Not getting the delivery and bad attitude of the workers

Dear Sir,
This is to inform you that I booked a white co loured deluxe model activa on 9th October from DehraDun's Honda(ESS ELL Motors) and was assured by the staff members of the showroom that I would get it by 15th of January 2010.But now they are delaying it much further and telling me to still wait for 1 more month and that is also not sure.There is black-marketing going on in the showroom and the workers and staff members are manipulating the list according to their own choice and when asked to show their list they are not doing so.Beside this there is gross misbehavior on the part of the staff members as they are telling me to do whatever I can and they are not giving me the product.They are not even ready to talk to me properly and the misbehavior is not tolerable.
I hope you would take appropriate action regarding my complaint and give me satisfactory answer.
Thanking you,
Yours faithfully,
Vipin Aggarwal,
DehraDun
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Aug 14, 2020
Complaint marked as Resolved 
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Delivery commitment — The attitude of staff & delivery.

We have ordered K-316-AL order no SO/TN02/101297/09-10 DATED 29.04.2009 TRUTEK PRODUCTS PRIVATE LIMITED Royapetta

Advance of Rs2000 paid, the delivery committed one week, when contacted on 14th May, and your staff said the item will not be delivered unless the balance amount is paid, even though we said we will pay at the time of delivery. They insisted the delivery will happen the day we pay the balance.

We paid the balance amount on 15th May 09. Till this moment we have not got the material we have ordered.

I have to contact Mr.Mohan AGM, we reveid the cot after one week, the bottom drawer was received still we are yet to get the guiding rods for the bottom drawer.

My repeated calls not picked. the mail sent to [protected]@nitraa.in bounced back, another mail sent to [protected]@nitraa.in deleted with out opening.


theorder was placed on 29.04.2009 till today the it is not completed.

Regards,

SethupathyS
ISSUES :- Inspite of making full payment I have not received Delivery of Honda Activa (Black) from the Universal Honda Showroom, Ahmedabad.



Booking is on the Name of: - Arun Laxminarayan Bang.
Booking Num: - BO83533.
Booking Date: - 24th Nov’09
Model Honda Activa Stander (Black).


Details of Issues :

I had book Honda Activa on 24th Nov’09 at Universal Honda Paldi (Ahmedabad). Commitment given for the delivery was 3 to 4 months. Visited the showroom for the same after 4 months for the delivery status, but they refused delivery due to no stock.

Instead of solution, manager asks to make the full payment to get the delivery in 10 to 12 days extended.
As per the Revised Commitment I made full payment on 29th Mar’10 to get the delivery within 12 days. That is by 12th Mar’10.

Now Mr. Sandip Patel (manager of the Universal Honda Khanpur) reverts rudely saying they wont be able to give delivery for another few weeks. Specific time is also not given by what date they can give.

I request Judicial to please get me the solution from the same either to get my Honda Activa (Black Standard) delivered latest by Sunday Morning 11-04-10.

Or Return the amount with other charges that were incurred during this time period for follow up and trouble taken by me.

1) 10330 D.P. price + Interest till the date it is returned.
2) 38800 Bank Loan Amount + Interests and other filing charges actually taken by them.
3) Auto Fare which was paid for traveling the showroom for follow up of the delivery. ( Rs.140 per fare to and fro * 4 times visits. Rs.140*4 = Rs.560)

Legal Case filling charges that will be incurred further on the below mentioned points.

- Wrong commitment and Cheating to the customer
- Breach of the contract by the Showroom.

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