Honda — REPAIRS

A.KUMAR AND ASSOCIATES
Advocates
S-9/10, GIRISH HEIGHTS, ADJ. TO BHARAT TALKIES,
KAMPTEE ROAD, SADAR, NAGPUR
PHONES : 6508975, 6611978 (O[protected]M)
E-MAIL : [protected]@gmail.com
[protected]@ttml.co.in

To

M/s. Honda Motorcycle & Scooter India (Pvt.)Ltd.,
Plot No. 1, Sector-3, IMT Manesar,
Dist. Gurgaon 122 050
Haryana India


Re : Fault in Vehicle – Honda Activa bearing
Registration No. MH-31 CW 3429
Engine No. JC44E0020144
Chassis No. ME4JC445D98020288

Sir,

I the undersigned submit as under :

1) I have purchased in the name of my Wife Malti Anil the aforesaid vehicle in Cash in April from your Dealer M/s. Sudarshan Motors, Civil Lines, Nagpur , however since the date of purchase the vehicle’s performance has been much below standard, and this was time and again brought to the notice of your dealer.

2) That two weeks after the second service on 14.11.2008, the vehicle developed frequent problems which were brought to the notice and were repaired.

3) That my wife is working and she is facing undue harassment for want of vehicle as I have already disposed off my old vehicle believing that the performance of the vehicle purchased from you would be much better, but on the contrary, the purchase of vehicle from you has proved fatal for us, as the vehicle has turned upto be most unfaithful to us and more particularly because of the non-cooperation from you end.

4) That the vehicle was carried to the Service Centre today morning with Starting problems and lock problems which were pointed out earlier also.

5) That to the shock and surprise we are informed that the vehicle had developed a serious engine problem due to failure of the crank and it requires replacement and that too would not be covered under the warranty. It is further brought to our knowledge that the said part is not available at your end and would take some time to be procured from you.

6) That it is surprising that the vehicle which is hardly run 5000 km. In an year, serviced thrice has developed a serious problem which can only be termed as a manufacturing defect and would become a problem for us after the warranty period is over.

7) That you are therefore requested to kindly replace the vehicle immediately and till the decision is taken at your end, repair the same free of cost. You are requested to kindly act immediately in the matter, failing which you shall be liable for damages and refund of amount, and if no action is initiated I shall be compelled to purchase another vehicle and in that case I shall not even opt for replacement of the vehicle please note.


Thanking you,

Yours faithfully,

Nagpur
Date : 17.4.2000

(A.S.Mulchandani)
for Malti Mulchandani
Copy to :

Sudarshan Motors,
Civil Lines,
Nagpur

Pune Office
Honda Motorcycle & Scooter India Pvt. Ltd
Plot No. 26, Survey No.47,
Vivek Nagar, Akurdi,
Pune, Maharastra
Pin Code: 411035

Tel: [protected] – 28