Honda — POOR DEALER SERVICE

Honda — POOR DEALER SERVICE

S SUBBA RAO M.V. from Chennai, Tamil Nadu

I paid Rs.1000/= as advance for booking Hondia Activa Purple Colour Deluxe Model from Patil Honda from Bijapur, Karnataka but, with my continuous follow up with them they have given me delivery on[protected] and informed that Deluxe Model stock is not available. They have informed me Rs.46894/= ( i.e. 41000 ex price + 1130 Insurance + 3465 Accessories + 649 Extra Warranty + 650 Temp. Regn. ) . As I am staying about 100 Kms away from dealor, many times I asked them to send Rs.3465/= Invoice for fixing accessories but till date they have not sent the details. Very poor response in telephone calls. They have charged more and exhorbitant price and becasue of that they are avoiding to send the invoice. Inform dealor to reimburse the excess charges to me immediately. I am not at all happy about the dealor response. I am regretting for my mistake chosen for buying Honda Activa. I would have purchased any other brand which are available with very good services. Was this information helpful? No (0) Yes (0)

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Comments

parul patel

from Mumbai, Maharashtra

I had booked for activa and aviator on 13 december 2009 vide booking no. 59530 and 59531 and Receipt Nos. 010254 and 010255 issued by Om Sai Autoworld, Charmoorthy Compound, Chincholi Bunder, Link road, Malad - West, Mumbai - 400 064. I was told that the delivery will take 3 months and 2 months respectively. When I called up the dealer on 16 march 2010 that is after the date of assumed delivery, suprisingly he replied that the delivery process of October 2009 is still in progress and I shall get delivery accordingly.

It is surprising that both the above scooters are available very near to our home at Retails stores on ready delivery basis by them charging 3000 Rupees more than the Om Sai Prices. Please look into the company policy of making the scooters available at a premium and not giving delivery for booking.

Your prompt reply towards the above shall be highly appreciated.

Regards
Parul Patel

Al G.

Honda financial has a by the name of Garvin working for them who is the rudest and dumbest person I have ever spoken with. He was so insulting that my family and I will never buy another Honda again. The dealer knows me as I have bought Hondas before and because of my status in the community, and I told them that once they fire dumbass Garvin (from the Atlanta, Georgia office) I will consider buying a Honda. In the interim I will work to discourage everyone I know from buying a Honda. Honda has the rudest employees I have ever dealth with and do not deserve your business. BUYER BE AWARE!