[Resolved] Honda — Kick start and related issue under warranty | |
Hi, I brought new brand honda from Pune Pashankar Auto.It is still under warranty.We have till date done three services under warranty, but skipped 2nd one.But we have done 3rd service.Currently i am shifted to Mumbai and had major problem in newly purchase Activa.I think it has manufacturing defect.Considering anywhere service scheme, we went OM SAI Honda (Authorise service provider of Honda in Borivali) last week.We explained them entire issue and shown them Honda booklet consisting service History. It was shocked to found that, dealer is giving excuse and now asking us to Pay for the fault repair.They given estimate of amount Rs.4, 500/- under warranty period.They are saying Warranty got void since we have skiped 2nd free service.But we have done 3rd service(latest) in time and had no trouble. I fail to understand why authorise dealer of Honda asking amount under warranty by giving silly reason.I understand they might charge for services, since i have purchased this from Pune Dealer.This is good example of cheating by authorise Honda dealer.Has Honda have control over them, it is spoiling Honda Brand and Customer trust. Can somebody help me to get ride off this problem.I ready to file case against Honda in cusomer court.Please advice Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
To
The Service Department
Honda Motor Cycle & Scooter
India (Pvt.) Ltd.
Subject: Regarding dissatisfaction of Honda’s Sales and Service Centre of Ropar.
Sir,
With due regards, I Purchased Honda Activa in 2005. firstly I was very much satisfied with the Service of your Company’s showroom named “Motor Heaven” near J.R. Theater, Kurali Road, Ropar.
But now I am astonished on the behaviour of Motor Heaven’s employees.
They forcefully gave me AMC on 2-4-06 and I serviced twice successfully & satisfied from the service & get it serviced on 13-11- 08 also.
My 3rd Service was due on 1-4-2009. My son suddenly got admitted on February 4, 2009 in DMC due to diagnosing Blood Sugar & lot of money spent on treatment. So due to scarcity of funds I was not able to get it serviced in time. Today I visited for service in the showroom. They refused me very badly & said they will not give free 3rd service & you will say after 2 years to service it. I told that kindly oblige me. The old man & a lady employee told “ ugha gksxk 2nd time”. The question is nothing of Rs. 100/- or Rs. 200/-. The question is such a Company’s name is defamed by such people. Today I got brake lever from there. They took Rs. 91/- from me. Kindly look into matter. Yours is a very good & very-very good vehicle. Everyone likes it.
Yours sincerely,
Date[protected] (Anu Sood)
W/o Sanjeev Sood
2798, Panchsheel,
College Road, Ropar
[protected]
The Service Department
Honda Motor Cycle & Scooter
India (Pvt.) Ltd.
Subject: Regarding dissatisfaction of Honda’s Sales and Service Centre of Ropar.
Sir,
With due regards, I Purchased Honda Activa in 2005. firstly I was very much satisfied with the Service of your Company’s showroom named “Motor Heaven” near J.R. Theater, Kurali Road, Ropar.
But now I am astonished on the behaviour of Motor Heaven’s employees.
They forcefully gave me AMC on 2-4-06 and I serviced twice successfully & satisfied from the service & get it serviced on 13-11- 08 also.
My 3rd Service was due on 1-4-2009. My son suddenly got admitted on February 4, 2009 in DMC due to diagnosing Blood Sugar & lot of money spent on treatment. So due to scarcity of funds I was not able to get it serviced in time. Today I visited for service in the showroom. They refused me very badly & said they will not give free 3rd service & you will say after 2 years to service it. I told that kindly oblige me. The old man & a lady employee told “ ugha gksxk 2nd time”. The question is nothing of Rs. 100/- or Rs. 200/-. The question is such a Company’s name is defamed by such people. Today I got brake lever from there. They took Rs. 91/- from me. Kindly look into matter. Yours is a very good & very-very good vehicle. Everyone likes it.
Yours sincerely,
Date[protected] (Anu Sood)
W/o Sanjeev Sood
2798, Panchsheel,
College Road, Ropar
[protected]
Can you give me bettary warrantly for purchase of new vehical.
After purchase what time bettery will dishounur.
Please give me feedback.
With regards,
Umesh Mehta
Mob No. [protected]
After purchase what time bettery will dishounur.
Please give me feedback.
With regards,
Umesh Mehta
Mob No. [protected]
Hi,
I brought new brand Honda activa from lakecity Honda udaipur (raj.) Sub dealer jehra auto. Bhinder (raj.).It is still under warranty.We have till date done three services under warranty, we have done 3rd service.Currently I facing petrol leakage problem from last two months. I am follow up with company regarding this. Company sevice is hopeless & company reprensatative not empowered think. it has manufacturing defect. So I want to change my Honda activa
Customer
Rekha dhakar
I brought new brand Honda activa from lakecity Honda udaipur (raj.) Sub dealer jehra auto. Bhinder (raj.).It is still under warranty.We have till date done three services under warranty, we have done 3rd service.Currently I facing petrol leakage problem from last two months. I am follow up with company regarding this. Company sevice is hopeless & company reprensatative not empowered think. it has manufacturing defect. So I want to change my Honda activa
Customer
Rekha dhakar
I got the same problem with the third service of my honda activa. But there is a mistake from my side also. The service interval is calculated from the date of purchase, no matter how what time or date you did the previous service. The servicing people informed that the warranty is going to void. But I paid the full amount (around 450 Rs) for that service and got the warranty.
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I have got a Honda Activa from Pasankar Auto and had a problem with the vehicle.There was some issue which was engine related and the activa made some noise from engine after the speed of 40-50 kph.I have reported this problem twice and this is the third time I have given my bike to them with the same problem.My activa is under warranty and is lying there from past 7 days and i still haven't received a phone call from there.Instead I myself have to go and take reports about my vehicle.Now who is incompetent? The Company? or our Indian Management?