[Resolved] Honda City — no servicing done | |
Hi, I am writing to you after frustration. I had given my car to arya honda mumbai for servicing. The driver cam and to pick up the car. I gave told them to do servicing and if any replacments needs to be done they can do it. Also I told the driver who came for pick up that my right hand rear view mirror was loose, they have to fix it and also the matting in the deckie needs to be changed. After they took the vehicle, I went to pick it up after 10 days, as i was out of mumbai. When i got my car to my surprise, the right hand rear view mirror was still loose, there was no matting in the deckie, also all the petrol was gone, as when i gave the vehicle it was full tank, and when i got it back it was empty. when i drove it, I have a automatic transmission, it gave a big sound and a jerk when i put it in the gear. I never had this problem before. And they charged me a whopping Rs.30,000. Also the care did not feel and different when driving just felt worse. Honda should look into it about their servicing partners and the quality of service being provided, as we pay a big amount to get the services. As i work on the ship i use the car just 3 months in a year. no one else will drive the car. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 11 3989 8918
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
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everytiime i give them a list of check points say 4 or 5 and most of them dont get done.
during one of the service it was so pathetic that they didnt even care to clean the battery overflow never the terminals. sometimes i wonder whether they have recruited knowledged and trained mechanics or else housekeeping trained personnel to do servicing - since both are called "service".
this has happended with me for the four services and they continually are hopeless. in this regard. this time i am planning to try another service center. will update upon the level from theirs.