[Resolved] Honda city car-TVS Sundaram Honda — unreasonable charges for faulty a/c | |
Dear Sirs, I purchased new Honda City in September 2008.Within one week I realized Air conditioning system was faulty.During the free services I complained about the faulty a/c but after every free service the problem remained. Just after one of the free services I phoned the service dept about the continued a/c problem. Next day a squad of 3 persons came and test driven the vehicle and confirmed there is insufficient cooling, They advised me to send the car for fixing the problem which I did. Even after the repair works the problem existed(that within the free service). Last week I took the car for service (not free service) and complained about the continued insufficient a/c cooling. This time they carried out the remedial work and there was definite improvement in cooling.They charged me for the consumables for which I objected since the problem insufficient cooling existed since I bought the car which they failed to rectify during the free services which amounts to selling a new car which is faulty and failed to rectify inspite of complaints during every free service. I spoke to the service manager but he refused delete cost of repair on a/c. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Honda Cars India customer support has been notified about the posted complaint. | |
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