[Resolved] Honda City — Customer eccentricity | |||
I am Dr Prasad Nayak.Bought my Honda City from Apex Honda dealership based in Santacruz ,Mumbai just 3 months back . Car has run less than 500 Km. The next day after my second service , my car refused to be put in gear .Forced to stop my car I called up Roadside assistance who toed in my car . To my utter surprise the service guys from Apex Honda service ( Kurla) called me up and told me that the Clutch has worn out ( in just less than 500 Km !! ) and I need to pay another Rs 22500/- for clutch repairs and that I need to pay them by cash ( only ! ). I went to Kurla service station and met the General Manager there who told us that the clutch had failed because of "Half Clutch" . I have been driving Fiat for last 16 years and never ever had I faced such a problem ! I have not been putting my leg on the clutch pedal permananently , however In Mumbai traffic u need to use A,B,C every now and then . Is Honda not able to design the vehicle to suit traffic jamms in Mumbai ? Or Is Honda Hiding behind inferior quality of cluch ? How can the clutch fail after 500 kM ???? I THOUGHT THE JAPANESE WOULD BEHAVE DIFFERENTLY BUT IS SEEMS THEY ARE NO DIFFERENT !! IS THIS NOT CUSTOMER ECCENTRICITY ? ANYBODY LISTENING MR.SOICHIRO HONDA ??? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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