[Resolved]  Honda City — Customer eccentricity

Address:Mumbai City, Maharashtra

I am Dr Prasad Nayak.Bought my Honda City from Apex Honda dealership based in Santacruz ,Mumbai just 3 months back . Car has run less than 500 Km.

The next day after my second service , my car refused to be put in gear .Forced to stop my car I called up Roadside assistance who toed in my car .

To my utter surprise the service guys from Apex Honda service ( Kurla) called me up and told me that the Clutch has worn out ( in just less than 500 Km !! ) and I need to pay another Rs 22500/- for clutch repairs and that I need to pay them by cash ( only ! ).

I went to Kurla service station and met the General Manager there who told us that the clutch had failed because of "Half Clutch" .

I have been driving Fiat for last 16 years and never ever had I faced such a problem ! I have not been putting my leg on the clutch pedal permananently , however In Mumbai traffic u need to use A,B,C every now and then .

Is Honda not able to design the vehicle to suit traffic jamms in Mumbai ?

Or Is Honda Hiding behind inferior quality of cluch ?

How can the clutch fail after 500 kM ????

I THOUGHT THE JAPANESE WOULD BEHAVE DIFFERENTLY BUT IS SEEMS THEY ARE NO DIFFERENT !!

IS THIS NOT CUSTOMER ECCENTRICITY ?

ANYBODY LISTENING MR.SOICHIRO HONDA ???
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Aug 13, 2020
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