[Resolved]  Honda City — Customer harrassment

Address:West Delhi, Delhi

CUSTOMER IS THE KING



This only goes to prove that a prestigious organisation like HONDA is a big cheat and fraud, who deceived the customer.



You didn't keep your promise to pay the settlement amount of RS.5 lac as promised .



It was your duty to comfirm with your branch manager about the details of the incident before hand.And for your record no service coupons were offered to me.Why would the branch manager tell you the truth as it was his mistake.



Now when we have written a positive response you have backed out of the settlement .



I would say a truly unfrofessional organisation who didn't keep its words.
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Aug 13, 2020
Complaint marked as Resolved 
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Honda — harrassment

this is what honda people had said

My friend. I have spoke to my manager and explained to him that we should not always believe the store manager but sometimes the customer is right. He agreed but to make himself protected he said for me to only pay on 2.5 lac only. I now have the say if you get this money or not as he has signed off but I need not send to the finance dept.

MY REPLY
You think customer is a fool. I'll make sure I escalate this matter to the consumer court so that a Prestigious organisation like Honda should not repeat such kind of behaviour and negligence towards anybody. We had not asked for charity but you yourself offered the compensation amount.What exactly do you want ,pls let us know ?
CHANDRAKANT M DHANAVADE THANE COMPLAINT NO:27290 DATE:15/05/2012

This only goes to prove that a pretigious organisation like HONDA is a big cheat &fraud who deceived the customer

You didn't keep your promise to give service to the customer

On your recommendation i opted for RSA (road assistance service).But when i actually needed it i didn't got the service but got an total harassment beyond paying for the service . I truly say that yours is an UNPROFFESSIONAL organisation who didn't keep words.And this is the second time i had been cheated

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