[Resolved]  HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD, — Regarding Problem of battery in my newly purchased Activa

Address:Dhamtari, Chhattisgarh

Sir,
I had purchased a Honda Activa on 27/5/2011 From G.K Honda , Raipur (C.G) [Ph No.[protected]] vide Invoice No. VINVHM05/256 .
I was experiencing self start trouble on my scooter so I went to the nearest dealer SHRI SHYAM HONDA (MANGAL TYRES), DHAMTARI (C.G) [Ph No.[protected]] & left my vehicle for repair on 06/9/2011 vide Job card No.842. There he informed that there is fault in battery & it needs to be replaced. But till date the vehicle is lying at his workshop & he has not replaced the battery . Besides this there are several minor problems which had been explained to the dealer which he is unable to rectify since he is not having spares in his stock. We fail to understand that the scooter having run approximately 1000 K.Ms we are facing so much problems , this is a question mark to the quality of Honda. So we kindly request you to instruct the dealer to replace the battery & solve other problems at the earliest.
Thanking You
Your's - Shantilal Lunkad
C/o Devshri Agrotech (P) Ltd
Raipur Road , Dhamtari (C.G)
Ph.[protected]
Mo[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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i had given avivator scooter with a complaint of battery to pioneer honda vide job card no. 11JC18969 DT. 25/01/2012. THEY HAD GIVEN ME SCOOTER ON DT 01/02/2012 VIDE BILL NO.-11IW19311 AND SAID THAT AS ON THE TIME OF JOB CARD THE BATTERY IS UNDER WARRANTY SO WE WILL SEND IT TO THE COMPANY FOR REPLACEMENT BUT UNFORTUNATELY THEY SAID ON 16/2/2012 THAT YOUR WARRANTY HAD EXPIRED SO WE CAN'T CHANGE. THIS IS ASTONISHED FOR ME AS I HAD PURCHASED THE BATTERY FROM PIONEER HONDA, LUDHIANA ITSELF VIDE BILL NO.10IW06513 DT 31/8/2010 AND THE WARRANTY PERIOD IS OF 1 AND HALF MONTH ie IT EXPIRE ON 29/1/2012 BUT I HAD GIVEN THE SCCOTER WITH BATTERY PROBLEM ON 25/1/2012(WITH IN THE TIME PERIOD OF WARRANTY) BUT PIONEER HONDA PEOPLE SEND IT TO YOU ON 1/2/2012 ON THE BASIS OF THIS YOU HAD REJECTED WARRANTY BUT IT IS NOT MY FAULT SO REPLACE THE BATTERY
AWAITING OF YOUR REPLY
TARUN JAIN

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    Dhamtari
    Chhattisgarh
    India
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