Honda — Poor product by Honda

Address:

Mumbai City, Maharashtra

Hi,

My name is Prashant and I reside at Ghatkopar which is situated in Maharashtra state in Mumbai city.

I purchased a new Honda Unicorn Dazzler from Jhaveri Auto Pvt Ltd [Dealer code : MHO20001 on 5-Jun-2010] the day I purchased, its gives out annoying/irritating sound when i seat or put it on side stand or main stand. I was later been told that it will be rectified in my first service.

Also along with this I am facing a problem in terms of self start, the battery is really very very weak. Finally after 25 days I got my 1st paid service for my bike at Pilot Honda service centre in Chembur where they had replaced the rubber [it had no cracks let me tell you] and done some greasing and they had rectified the problem. After 2-3 days the bike again started giving the annoying/irritating sound and problem is still persisting.

Also the bike has started getting rusted in 2-3 months its very strange, isn't it..

Then I didnt started my bike for 2 weeks and 2 weeks later, when I tried to start my bike, it couldnt. When i use to press self start button, the meter lights went off which clearly gave me indication battery is really very poor. On top of that dazzler doesnt have kick so there was no other way to start my bike. When I called showroom people and told them about this problem that I am unable to start the bike, they told "Gaadi gear me daal dakka de and the bike will start". When I told this that I cant do this everytime, Honda people said they dont have any other option as there is no kick start.

Let me tell you that i have taken this new bike keeping in mind that there wont be any problems atleast for 4-5 years but with all this problems i have loosed faith in HONDA brand.

I have taken this HONDA product because this is a Japanese company, but using this product i am really disappointed. It would have been better if i would have been taken a Indian product that also in less price.

Let me know your seniors contact nos and email ids, i want to escalate this till the top most levels located in Japan as i feel they should have insight on this.

I want Honda to contact me on my email "[protected]@virtela.net" or at my cell no "+[protected]" and provide me with the solution.

Awaiting your response urgently.