Honda — Poor servicing which deteriorated the condition of my vehicle leading to accident

Dear Sir, I had bought Honda Activa on 28.01.2012. For one and half year it went smooth but this month when I went for the regular service at Gopal Honda Service Center, Dhanbad on 07.08.2013 the condition of the vehicle detoriated many folds after the service. 1. The choke wire was left jammed due to which the mileage decreased from 54 km/l to 38km/l 2. The brake setting was damaged so even at the speed of 40 km/he on applying full brakes the vehicle rolled for 1 meter. 3. The engine made noise after running for 5 kms. I again went for service on 14.08.2013 but the problem continued. Then I again revisited the service center on 19.08.2013. They asked me to drop the vehicle so I took my vehicle on 20.08.2013. But the problem continued and due to the poor brake setting where the front tyre stopped before the back tyre, I met with an accident on 21.08.2013. The credit for my injuries, mental & physical harassment goes to Gopal Honda Service Center, Dhanbad. The details of my vehicle is as follows: • Make: HMSI • Model SCV110B • Type: 2ID • Frame No: ME4JC448AC837474 • Registration No. : JH10 AD1142 Looking forward for justice. Regards Kumari Nivedita Kumari.[protected]@gmail.com [protected] Qr. No.- ME-3, D.V.C Colony Sub/Stn- Kandra PO- Motinagar Dist- Dhanbad Jharkhand 828120
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5016
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information