Honda — Rectification of Engine

Address:

Krishna, Andhra Pradesh

FROM,
AMARA SIVA ANJANEYA KUMAR
#29-9-57/1,
GOVINDRA RAJULU NAIDU STREET,
SURYARAO PET,
VIJAYAWADA-520002
ANDHRA PRADESH
CELL NO:[protected]

Sub: Rectification the problem of Honda Activa
Ref : AP16TR 4156
FRAME NO:ME4JC448CC8839766
ENGINE NO:JC44E1950963
Dear Sir,

I have bought Honda Activa from Sri Kanaka Durga Honda on[protected]. After 20 days from purchase i observed big sound from the engine of the vehicle. So i approached Sri Kanaka Durga Honda and showed my vehicle. They said "BORE" has been seized. I requested them to rectify the problem and give back my vehicle. They said that they are out of stock and not given service for 2 months. After that i had taken my vehicle to the service station. They kept the vehicle for 5 days and given back my vehicle after repare.

But after 3 days the same problem persisted. Again i have approached the service station of the Sri Kanaka Durga Honda. This time they said they have to change the "KRANK SHOFT". They said that they changed the Krank Shoft and had given out my vehicle. Now again there is the same problem with the vehicle. I am not atall satisfied the condition of the vehicle and the service provided by Sri Kanka Durga Honda.

If no action is taken i may be constrained to reddress my complaint legally. I hope wiser counsels will prevail and the needful will be done from your side without forcing me to take a drastic step.

Thanking you