[Resolved]  Honda Shine — I'm Unsatisfied to purchase these bike

Respected Sir/Madam,
I have purchase a HONDASHINE Two wheeler in your branch in Chennai. It is located in Tambaram Sanitorium.


And I have Booked the Bike ON :[protected]
Booking Number : HS-S-8127
Invoice Number : 08IN02678
Color : Black/Red.

The Address : Lodha Motors
G.S.T Road, Tambaram.,

When I got delivery this bike on that date itself i got a trouble by that bike, Two wheel has been weak(I'm not able to fill the air in both the wheel). They didn't give the tool box. After one week only i got the tools from there directly speak and get the tool.

In the showroom they says within 45days they will produce the RC Book, But Still Im not get the RC Book for that bike. They are making dealy, there is no responsible answer from the show room.
His service also very worst.

Im waiting for the responsible answer from you.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sir,

I am also unhappy with LODHA MOTORS customer service. I brought a byke name Aviator. sold on 04-08-08.
frame number ME4JF212G88009941
ENGINE NNUMBER JF21E 0034463.
color:--black.
I am really unhappy with the customer service. From day1 these people are making me to roam around their service centre. I got a problem with Kick start. They never resolved that. I fealt like these people are money minded. They want to grab as much money as possible from the customers.I fealt deeply hurt and unhappy with these customer service. Please...please so some thing with their customer service.
while purchasing the byke they told there are four free services available. First two services are done in proper time. Third service due to some urgent work i exceeded just 100km.(For 6000km we need to do the servicing). My meter reading is showing 6100km. Just 100km extra. These people are reluctant to do the free servicing, saying that i exceeded 100km. They want to do paid servicing only. that too they changed 750Rs. Is it the way to do business. Whenever you go they will tell some petty reason. they will never take care of the customers.
You may think i am paranoid. But not sir, From May2008 i am revolving around them to buy a byke. Whatever i am writing it all came from my experience. The above mentioned thing is only one scenario.To do one smple thing i need to revolve around them minimum three times.
Please sir do something. If you dont like your customers. Get out of the business. But dont torture people with your greediness. There are otherways to earn money.


Thank you sir for reading the mail
ravikiran
Dear Sir
I have purchased a Honda shine.
I am facing the problem
Mobil (Oil)leakage from the silencer and when I have given the complaint in the servicing center, they have informed us, Give complaint to the Head Office.
I have taken the bike from Honda Showroom Bhibaneswar, Saheed Nagar.
The Servicing is not at all good.
And even though the customer are giving complaint they are not bother about this.
Then What is the need of taking Honda.
Dear Sir
I have purchased a Honda shine.
I am facing the problem
Mobil (Oil)leakage from the silencer and when I have given the complaint in the servicing center, they have informed us, Give complaint to the Head Office.
I have taken the bike from Honda Showroom Bhibaneswar, Saheed Nagar.
The Servicing is not at all good.
And even though the customer are giving complaint they are not bother about this.
Then What is the need of taking Honda.
Infact if the problem exist, then definitely I will sue them.
Dear Sir
I have purchased a Honda shine.
I am facing the problem
Mobil (Oil)leakage from the silencer and when I have given the complaint in the servicing center, they have informed us, Give complaint to the Head Office.
I have taken the bike from Honda Showroom Bhibaneswar, Saheed Nagar.
The Servicing is not at all good.
And even though the customer are giving complaint they are not bother about this.
Then What is the need of taking Honda.
Am Mr. Naick from Hyderabad. I have purchased Honda Shine from Prathul Automobiles Pvt Ltd, Rajbhavan Raod, Somajiguda, Hyderabad. I have a problem when the bike is delivered and imideately i informed to Show room executives, they simply told after 1st service it will be cleared. But 1st service it is not cleared, second service it is not cleared and Third service also it is not cleared, again i have gone to Servicing Engg. what is the next channel to get my bike ready with out any problem. They are not giving any solution. so i am trying to approach the company heads. When the manufacturer can't able to provide good service to their customers they what is the use is the use of that product and also geting bad impersion from the customers. What i want to say is The servicing provided by Honda Dealers is very very very worst & and also its true they can't do well with the bike problems, i request manufactorer to give dealership such like these fellows. Until that the customers wont satisfy with their bikes.

Thank u,

Pleasae respond for my complain

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information