Honda Shine — Bad Product & service problem by Service Center

I have purchased Honda Shine Bike from Brij Automobiles, Bhuteshwar Road, Mathura on 28-4-08 The details are as follows :
Chasis No.- ME4JC366A88080492,
Engine no.- JC36E9151948.
From the first day i bought the bike i am feeling iritate as a continuous sound is coming from the back light portion.Secondly i came to know that my bike is giving the mileage of 35 kmpl but he company has told me that the average will be of about 65kmpl.Thirdly after driving when i put he bike on stand a sound comes from silencer and after sometime it automaticaly stop.The first service has already been done and i have told al the isuues but none of the issue has been solved today also the bike is giving the same average.Please help me in such a case i am feeling that i have wasted my Rs. 50000 while purchasing this bike.
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Hi this is kartheek kashayp, i buyed my bike from authorised honda show room delier from my negitive place Nalgonda dist(Nalgonda town). The serive of this showroom is very bad, they are not taking minimum care to customers. Even they are not resonding to customer enquires, they are treating customers as very badly n harshly. One bad instant to me and some other customer is they are using absue language towards customers. We people of Nalgonda town are facing so many problems by this showroom and by the managment and another important thing is the serive of workers is also not good n they are not qulified workers. SO, sir please cancle this showroom delarship and give that delarship to good persons. This my only important and sincer request.
Hey there!
Dont worry you have bought a good vehicle, i own it since may`07 with self/disc.
It is a very good bike and a hit model in 125cc section, then only to withstand in the market which even hero honda could not do on a 125 section.

Find below my explanations for your problems:
1. Continuous sound from back light portion - this is because the portion between rear danger light and the body - This problem exist in all honda shine bike, its just the rear danger light hitting your rear body of the bike. check if the space between the light and the body portion is as same as the other honda shine - if yes, then request the service centre guy to paste a rubber piece at the bottom of the body that touches the rear light from inside. or if the space is between the rear body and the light is bigger than the other honda shine bikes then request them to change the body or rear light.

2. The Mileage issue is kind of the one even i faced during early days - but i have to tell you one thing, if you try and drive your vehicle within 40 KMPH for 11 litre of the petrol and then try driving it again you will see the difference, Fill your tank with 11 litre petrol and drive the bike only @ 40 KMPH untill it goes to reserve, then again fill 2 litre and try driving you will find the difference, if you still getting only 35KMPL then talk to you service people or you file a complaint

3. And finally regarding the sound that you get in the scilencer, that is because the water content in the air hitting a hot body - after driving a long way and parking ur bike you will hear this should but it will very soon go off! as the scilencer cools down quickly.

Hope i have addressed all your complaints, happy biking...

Pr.
Your pune dealer sterling honda service center having following queries

1) Employes badly treted
2) Faults which are attented at the time of serviceing oftenly creats
3) Techinal stafication not done by mechnics

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