| Address: | West Medinipur, West Bengal |
Subject: Appeal for replacement of defective parts & accessories like Cylinder, Piston, Block etc. in Honda Shine Motor Cycle (Two Wheeler) being Registration No. WB34W-2713, Engine No.JC36E9520781, Frame No. ME4JC366L98346325
Respected Sir,
It is very astonishing to me that in spite of repeated appeal & request to the authorized dealer of your company M/s Rajkumar Automobiles (Code – WB05001), Jhargram, & M/s R.K.Honda, PaschimMedinipur, one of the reputed & renowned organization of India, manufacturer fault in my purchased vehicle bearing Registration No. WB34W-2713 found and noticed by your authorized dealer M/s Rajkumar Automobiles on diagnosis has not yet been solved and defective parts and accessories have not yet been replaced.
I have been compelled to bring the matter before you for immediate replacement of defective parts and accessories like cylinder, piston, block, ring, piston pin etc. through your kind intervention. This is to note on your record that I found some manufacturing defects in my above numbered vehicle within warranty period and I immediately informed the matter of defects to the concerned M/s RajkumarAutomobiles, Jhargram,(sub-dealer of M/s R.K.Honda, Midnapur , West Bengal) and as per direction, I had been to the show room of M/s R.K.Honda, Midnapur, and the authorized person of the said show room directed me to place the said vehicle for servicing.
Then I placed the vehicle for servicing the same and on diagnosis, it is noticed that cylinder and piston is scratched, carbon deposition on piston top, scratch line is seen along with a spot in the block etc. on 29.08.2011 and somehow the servicing centre temporarily repaired the vehicle without replacing any parts of vehicle.
But the actual defects have not been solved as yet and no parts, found manufacture fault have yet been replaced. The above numbered vehicle is still in the servicing centre of M/s R.K.Honda, Midnapur, WestBengal, the manufacture fault in parts of the above numbered vehicle have been duly informed and intimated to your concerned authorized dealer within warranty period. All reports are enclosed herewith for your kind perusal & consideration.
I am suffering from a great deal of inconvenience due to non-availability of the vehicle in my custody in proper condition. I think that you are the competent person, who can solve the problems with immediately effect and the manufacture fault parts & accessories will be replaced with you kind interference.
Awaiting for your favorable consideration.
Thanking you
Manaskumarsahu
Jhargram, Dist – PaschimMedinipur,
West Bengal, Mob: [protected]
E-mail: manas.[protected]@gmail.com / [protected]@rashmigroup.com
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