[Resolved] Honda — Spare part -Battery bracket still not delivered | |||
I have purchased HONDA Activa new model (grey) from Sharayu motors on 22nd Jan 2013.Reg. no MH 02 DB 1031.I met an accident on 8th feb 2013 and have given my vehicle on 10th Feb at 21 HONDA dealer in Saki Naka Andheri for repair under insurance claim. Till date I am waiting for my vehicle which is not ready as per the dealer to non availability of "BATTERY BRACKET" which HONDA people have not delivered till date at the dealers place who have ordered them on feb 18th. I am continuously following up with HONDA'S pune office and Gurgoan customer care but still my problem remains unsolved. They are saying that they have dispatched on 20th feb and again on 6th March but are not ready to share the details. I have sent so many mails and when I ask for the reply, their employee, Mr. Naveen says " Aapko part chahiye, yaa mail pe reply? agar reply chahiye toh part nahi denge.." This is their customer service...Who never bother to take calls laso...the toll free number [protected] just keeps on ringing...For apart of Rs. 400/- my 60,000 vehicle is lying with the dealer since 1 month now... I need quick action to be taken on Honda people and resolution to my problem.. Regards, Mandeep-[protected] Encl: Mails sent today. Reminder Mr.Rakesh!!!! You people do not have courtesy to call and update even after so much reminders..is this customer service???no reply to mails...no picking up calls on toll free numbers???, [protected][protected] On Fri 8 Mar, 2013 12:54 PM IST mandeep singh wrote > > >waiting for the call???? Toll free number has been given for just a formality...no one is picking up...very poor after sales service...call urgent on [protected] and update me on battery bracket delivery status.. >Mandeep- > > >[protected][protected] >On Fri 8 Mar, 2013 11:17 AM IST mandeep singh wrote: > >>Dear Mr. Rakesh, >>I am still waiting for the battery bracket to be delivered at 21 honda so that i can get my honda activa from the dealer...its pathetic...even after putting written complaint, it is almost now more than 5 days, still the part has not reached to the dealer. The dealer has placed an order feb 18th and today it is 9th March...I am trying your toll free number-[protected] since morning, no one is picking up the phone to update me on the same. You have committed me on Wednesday that part will get delivered today... I ma fail t o understabd that as per your information, the part was dispatched on 20th Feb and you are not able to find out where it has been delivered ???? Please call immediately on [protected] or mail me with update on [protected]@yahoo.com. >>Treat this urgent!!!! >>Regards, >>Mandeep Singh Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
Honda Activa — not delivering activa
To,The Manager,
honda activa
Dear sir,
i have booked activa from b.u bhandari pune club office before 4 month ,
now loan has approved and bieng started i have already paid down payment, i have pay to bank per month as emi , even emi has also started the dealer is playing with me , i have already got all of the papers from bank where loan has clamed , a thousand of time i have asked to bu bhandari showroom in pune club to provide us customer care number or manager number but sir, their behaviour is to bad the showroom manager does not talk properly , they are always saying they provide active with in few days or 12 days 20 days a thousand time they have commited wrong with me , i do not know whether or when i will get activa, even loan premium is also started please do the needful to get active to me .
hope you will resolve the matter as earlier as possible.
govind kumar patel contact number: [protected].
pune
Sir
After a lot of request by mail /tele phone /walk-in no body from bottom to top should listen my problem still after 2 month my problem was not solved by which i have lost a lot because I am working with army where there is no excuse for delay, it was very sad that a big company Honda have no costumer satisfaction in service so at last with a unwillingness today i have logged a consumer case against the company and the local dealer the hard copy also sanded by post .
After a lot of request by mail /tele phone /walk-in no body from bottom to top should listen my problem still after 2 month my problem was not solved by which i have lost a lot because I am working with army where there is no excuse for delay, it was very sad that a big company Honda have no costumer satisfaction in service so at last with a unwillingness today i have logged a consumer case against the company and the local dealer the hard copy also sanded by post .
Activa — for Activa Part
To,Manager Costumer Care
Honda Motorcycle & Scooter India Pvt. Ltd.
Plot no. 1 & 2, Sec. 3, IMT Manesar
Diss. Gurgao, Hariyana
Subject : Complaint about the service of Vah Auto Pvt. Ltd Meerut
Dear Sir / Madam,
I had purchased Activa from Vah Auto Pvt. Ltd, Meerut. My Vehicle Details is Make: HMST, Model: SCV110, Type: Self, Frame No: ME4JC449MA8818599, Engine No: JC44E1058593, Colour: Black, Registration No: UP15AR7237, Delar Invoice date: 07.12.2010.
I have booked COVER INNER*NH1*set through Vah Auto Pvt Ltd, Meerut Job Card No: 10JD02781, Job Card Date: 04.03.2011. but now pasting a three month Vah Auto Pvt Ltd, Meerut not delivered above part to me. Whenever I call him, he told various reasons to us and not to satisfied me for my complaint. Due to this part I suffered a lot problems
Please see the matter and take a necessary action.
Thanking You,
Komal Sharma
592/2, Shastri Nagar, Meerut
[protected]
[protected]@yahoo.com
Activa — not deliver
dear sir,i am booking my activa 15/11/2011, and write in recipet deliver date 5 months,
after 5 months may i take follow up but no one deler sport to deliver my activa , i am a workig women ,you trust me that how much problem's to face when i am go for office, may i tell your deler"when you give my activa", but "he say's"if you give me extra 10000 rs then i deliver your activa, otherwise your vehical is waiting pending before august,
sir please solve this meeter i request to you and i trust for you please contact me [protected]
Honda Activa — Not providing the Battery
I have Submitted my Activa Battery for replacement on 18.08.2011 but still i hav't got new Battery , I am visiting in that Showroom again & again but they are saying to come again & again now i m very frustrated with them so kindly take some Serious step about this matter as soon as possible ....I Purchased the Activa on May 2011..Dinesh Bhandari
Dehradun
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Honda Activa — SERVICE NOT UPDATED
Dear Sir/Madam,As i have being the honda activa purchased on 25/06/2008 from Prathul Honda Somajiguda from day one i have being giving for the service at the showroom there is no proper service being given to the vehicles some times they mis fitting the screw to some of the critical areas, one good day i got my activa punchured i called up to the break dowm people to take up the vehicle get punchred & service the vehicle at that time my vehicle 20600 KMs,after four days i took the vehicle from the service i have observed that my vehicle is vobbling i went showed it in the prathul Honda one Mr. J.M Babu Service Advicer asked me to change the wheel rim without taking any notice of the vehicle. i shouted at him and i told him i will come back next day & drop the vehicle to get it rectify the problem, the next day i went Mr Khan has taken up the issue & sloved some of the problem, Kindly Take up the issue with the compamy not to expolide the coustmer which i was been expersinesed .
Thanking You,
ANIL G