[Resolved] Honda Unicorn — Service Problem | |
Dear Officer Chassis no - ME4KC093A98036522 Engine no - KC09E1037248 Date of Purchase - 27/01/2009 Regisration no - TN03B4527 I have left my Bike new brand Honda Unicorn for First service at Balaji Honda at Tondaiyarpet on[protected]. That time there is no external Damage found in my Bike .When I left my Bike that time no issues in my bike. But after the service . I fount Noise & Vibration in my Bike I have gone to service section and inform them, they Said after few day it will be ok. Next day I have fount more noise and Vibration again I went to service station. They found a screw was missing and assembled. Even after I found some noise and Vibration so, That time Service man said please left the Bike you will come and collect today evening. That day evening I went to Service station they said there is a dent found in the silencer so there is must be the Vibration. They Are saying this damage is found now only and not at the time of service, you only responsible for this Dent and we will not replace the silencer. I said this is found now only and happened during service. I said service station is responsible for this dent. when I left the vehicle for the service there no noise and Dent. it has happened during the service only and I asked for replacement. I am realy feeling unhappy With people in service station . I want to my bike would be good as when I bought it. Please provide solution for this. Regards R.Desamani Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
I would like to comment on the malpractice at this particular showroom -City Honda, Kalyannagar, Bangalore.
1. I give the bike for servicing here and find that the bike servicing has to be done as per Honda jobsheet and prices.
2. The pricing and job sheet lists the cost of each fix/item/job so no problems with paying for only the job done/item consumed.
3. The loophole in the system came to light when I asked how much paid servicewould cost (basic)?
The person said Rs 650/-. I asked for breakup and he rambled on for all that he thought would be covered. Plus he mentioned extra 200 for gearbox leakage. totalling Rs 850/-
4. Now when I got hold of the service bill. I totalled up the basic cost of service excluding the Rs 200/- but to my surprise it doesn't even cross Rs400/-??
5. How the hell then did the service rep/incharge say it's Rs650/-??
6. This means to say that he intentionally decides how much the bill amount should add up to and then asks the mechanics to do their part of crime by achieving somehow the TARGET set by this service-in-charge??
So folks, beware and ask the service-in-charge exactly how much is just the basic service and why is it not mentioned as per Honda cost sheets?
1. I give the bike for servicing here and find that the bike servicing has to be done as per Honda jobsheet and prices.
2. The pricing and job sheet lists the cost of each fix/item/job so no problems with paying for only the job done/item consumed.
3. The loophole in the system came to light when I asked how much paid servicewould cost (basic)?
The person said Rs 650/-. I asked for breakup and he rambled on for all that he thought would be covered. Plus he mentioned extra 200 for gearbox leakage. totalling Rs 850/-
4. Now when I got hold of the service bill. I totalled up the basic cost of service excluding the Rs 200/- but to my surprise it doesn't even cross Rs400/-??
5. How the hell then did the service rep/incharge say it's Rs650/-??
6. This means to say that he intentionally decides how much the bill amount should add up to and then asks the mechanics to do their part of crime by achieving somehow the TARGET set by this service-in-charge??
So folks, beware and ask the service-in-charge exactly how much is just the basic service and why is it not mentioned as per Honda cost sheets?
dear sir
i have a unicorn bike, i gone for service in your rishikesh honda service centre, thet told me the problem of my bike i agree n go for service but after a day my bike giving so many population .i go for service centre again nw they told me. your bike engion is not working properly so u hv to go for repaired it, but when i was gone for service my bike have no such problem so i just want you to take immediate action other wise i m free to go consumer court .nw i m very shocked about your rishikesh service centre before this i am totaly faith on honda service centre,
my bill no.2460 the amount which i paid is 3395.
auto gallery rishikesh
date 30/05/2009
diwaker chaubey [protected]
i have a unicorn bike, i gone for service in your rishikesh honda service centre, thet told me the problem of my bike i agree n go for service but after a day my bike giving so many population .i go for service centre again nw they told me. your bike engion is not working properly so u hv to go for repaired it, but when i was gone for service my bike have no such problem so i just want you to take immediate action other wise i m free to go consumer court .nw i m very shocked about your rishikesh service centre before this i am totaly faith on honda service centre,
my bill no.2460 the amount which i paid is 3395.
auto gallery rishikesh
date 30/05/2009
diwaker chaubey [protected]
Honda Uncorn Bike is Very good these Service center people does't Have common sense.. They Don't Know How to Treate customers... Before taking bike they will call you and talk nicely.. if you perchase then u Have perchased hell of problems with service center people. I have bad experiance with Planet Honda Show room ... i have give my bike for first service and they have taken money for oil changing but thy haven't changed and again for second service they have scrached the dom and talking very harshly with customer.. Buy bike from honda showroom but don't goto service center and don't belive those service center people ...Especially i am talking Planet Honda Service Center
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+91 11 3989 8918
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
View all Honda Cars India contact information
Chassis no - ME4KC093A98036522
Engine no - KC09E1037248
Date of Purchase - 27/01/2009
Regisration no - TN03B4527
My Mobile no- [protected]
I have left my Bike new brand Honda Unicorn for First service at Balaji Honda at Tondaiyarpet on[protected].
That time there is no external Damage found in my Bike .When I left my Bike that time no issues in my bike.
But after the service . I fount Noise & Vibration in my Bike I have gone to service section and inform them, they
Said after few day it will be ok. Next day I have fount more noise and Vibration again I went to service station.
They found a screw was missing and assembled. Even after I found some noise and Vibration so, That time
Service man said please left the Bike you will come and collect today evening. That day evening I went to
Service station they said there is a dent found in the silencer so there is must be the Vibration. They
Are saying this damage is found now only and not at the time of service, you only responsible for this
Dent and we will not replace the silencer. I said this is found now only and happened during service.
I said service station is responsible for this dent. when I left the vehicle for the service there no noise and
Dent. it has happened during the service only and I asked for replacement. I am realy feeling unhappy
With people in service station . I want to my bike would be good as when I bought it.
Please provide solution for this.
Regards
R.Desamani