hello sir,
i had bought my honda unicorn in 2005.
detail of vehicle purchased:
Engine no : KC09E0043558
CH no : ME4KC094B5803491
Registration No:-DL3SAK3925
In Jan 2012 i found a strange sound coming out of my bike, hence i visited a showroom ceritified by as claimed by "Pragyan Honda, Ohkhla Phase-2" on 7th Jan,2012. After analyzing, the service centre recommend to change my bike's engine. And as recommended i went for Engine change, which took 3days and costed me around Rs. 15000.
Afer my engine got modified/changed( i am suspicious of the service center), they asked me to get a routine check up at 400 KM of driving. after my 400 KM drive got completed, as suggested i went for a rountine servicing. And after ananlyzing they said emission of smoke is the problem and claimed to rectify( resolved the issue) the problem. That was charged around Rs. 700.
But again shortly after servicing the strange sound started coming again. And as i went to service center.It was claimed that it's due to oil level( which i was unable to understand and was not even propely explained to me, as previously it was claimed to be engine problem ) and still they said something else needs to be done( which was not informed to me and never done). and now They are claiming that the engine change has no warranty and are not responding to me. And all of a sudden they claimed that it was due to rash driving style of me.
if you notice it didn't gave me any problem since i purchased bike in 2005 since 2012 because of my driving style and suddenly after getting my engine changed, as claimed it was my driving style issue.
Is honda certifying service centers without any quality check?. or is it that after issuing a certification to a servivce center, Honda never revisits it to make sure the standard procedures are followed?.
kondly suggest what actions i need to take in order to get a proper and authenticated service to my bike.
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