[Resolved]  Honda Unicorn — Premature failure HONDA UNICORN

Address:

Tamil Nadu

Dear Sir / Madam,
I would like to introduce myself to you, Myself K.Balasubramaniyan from Aruppukottai, I bought brand new HONDA UNICORN on 17th July,2013 from your Tamilnadu, Virudhunagar - DT Authorized dealer Sri Sai Hari Honda, Katcheri Road Virudhunagar the following are the details of Vehicle.
Engine No: KC09E[protected]
Chassis No: ME4KC09CFD8503442
Colour: Black
Last week 2nd August I heard some abnormal sound from engine, Immediately I approached my dealer for seeking the problem. Dealer told me to leave vehicle for one day further investigations at their service station in Sivakasi Mukesh Honda show room.. Yesterday I went to service station they told me in your vehicle engine we found 100grm sand inside, so your vehicle engine crank has been damaged. However the engine oil pouring hole place cape still torque tight marking not disturbed. But the service center they opened my engine without my knowledge and saying that engine crank is damaged. Still now the vehicle is not even run for 500KM. I’m very upset from the service center information and I approach service manager to get fault report & vehicle health check, from service center they refused to provide the reports.
Now I’m surprised at Dealers response stating that the sand is inside & not investigating and providing the reports. It seems dealer is hiding the manufacturing defect in the vehicle.
For your information the vehicle is under warranty. Hence all the repair should be carried out without cost to owner.
Pls find attached related vehicle purchase documents & insurance copy for your reference.
I’m requesting you to look in to problem personally & resolve it. Please do the needful & expecting favourable reply.
Thanks and Regards,
K.Balasubramani,
S/O Mr.Kandasamy
5-34-56A, E.B.Colony,
Palayampatti,
Aruppukottai – 626101
Contact Number: [protected]