[Resolved] Honda Unicorn — non availability of spare parts

kannanmc20000

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala

sir,

I hav a honda unicorn 2004 model. Approximatley one month before my chain sprocket was damged, and i needed to change that, when i contacted your authorised dealers in kerala(MARRIKAR MOTORS AND EVM), they informed me that your company is no longer producing the spare parts of old model unicorns. since then, i was not able to use my vehicle,if you are not producing the old spare parts what are the customers supposed to do with their vehicles.
i request you to do the needed regarding this problem,so that we don't regret buying your vehicle.

yours sincerly
Kannan mc

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ani_r

from Angamali, Kerala

Really this is a serious to be addressed immediately. I own a Unicorn 2006 model and my cousin has 2008 model Stunner CBF. The chain sprocket of Stunner is damaged and we have been searching for it from last month onwards on almost all showrooms in and around EKM including Aryabhangi, Muthoot and EVM. But it is not available any where. Also for my Unicorn the battery is showing some problems and it is also not available in any showroom.

If Honda is not ready to get involved in these problems, then the trust which we are having for Honda as one of the best bike manufacturers in the world in the world will be lost especially in India. So I request Honda to take strict actions to settle the problems.

Regards,

Anish