[Resolved]  Honda Unicorn — Smoke from silencer

Address:Thiruvananthapuram, Kerala

I had purchased it just before 10 months, its done only 8000 km. But now its very risk to drive the vehicle, cant drive more than 10 km in a single trip. Smoke will arise from silencer, I feel shy to carry this vehicle..
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Team,

I had bought the honda unicorn bike at 2 years back, At the time they were collected nearly 2500 rupees for 3 years engine warranty and i had been paid the amount. My bike had engine issue before 10 days back. However the engine is still valid as per the warranty document as same confirmed by LODHA HONDA service center. I had provided the bike at the same service center 10 days back. Now they are saying the bike didn't falling under the 3 years engine warranty, when i am curious to know why they are trying to charge for the engine repair. I asked about the manager of the show room he was said i didn't service the bike to that center regularly.

The reason i haven't handover the bike for service to the service center is they were not serviced well before and there was no customer response. Previously i had a same issue and i drop the email to your team and the issue got sort it out.

Past one year i had provided my bike to mention above service center but i haven't satisfied with the service center. hence i had decided to change the service center and they were did satisfied work.

Now the issue is my engine has 3 years of warranty then why should i pay the money for this service.

Could you please do the needful it is very grateful to me.

Bike purchased - LODHA HONDA TAMPARAM MEPZ

Bike Number - TN-22 BF 6889.

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