[Resolved]  HP Domestic Gas — HP Distributor Harassment

Hi,

Recently around 3 months back, I've taken a new cooking Gas Connection (Single Cylinder) at Shree Nidhi Enetrprises, Saligrama, Udupi Dist., Karnataka.

Case 1 :

While taking the new connection, Mr. Rathnakar who is proprietor for the above Dealer is not agreed to give the connection without Gas Stove. And Finally after long discussion with Rathnakar I purchased Gas Stove. (He told me, with every new connection, Gas stove also coming from HP).
Finally I've taken 3 burner stove for Rs. 3000.

Totally he has taken Rs. 7250.00 including stove.

He has given the bill only for following ...

Gas Stove : 3000
Deposit for Cylinder : 1250
Deposit for Regulator : 150

I asked for the Bill for the remaining amount, he told me it has to come from HP. And till now, I've not received the Bill for remaining amount and I know I'll not receive also.


Case 2 :

He has not taken the request for second Cylinder and he told me to wait till next one yr. I'm not understanding why I should wait, to take my request atleast.


Case 3 :

To book the new filled cylinder we should wait 21 days starting from last cylinder delivery date.

Once we book the cylinder we should again wait 10 to 15 days to get it.

One day i went to his shop and asked for filled cylinder which i booked earlier. He told me, "we will not deliver the cylinder in shop and if you want we will deliver to home". Since its the matter o[censored]rgency, i argued and finally he agreed to give, for the same he charged Rs.5 more.


Case 4 :

Actually I'm staying in Brahmavar (maximum 10 Kms far from Saligrama). To deliver the cylinder to my place he is charging Rs.370 earlier and now Rs.345

They don't have the policy to give the Bill.


Case 5 :

I got a news from believable person, In godown, his peoples are dumping the Gas from Domestic Cylinder to Commercial Cylinder.


By doing all these cases he is harassing the Customer.

These peoples will kill the Brand name of HP. So, Kindly take the necessary action immediately. If he continues to do like this in future, I'm going to Consumer Court.


Thanks and Regards
Prathap Shetty