[Resolved]  Hp Gas — Non Home delivery in time without bill

I am consummer no. 603659 with only one issued cylinder. I am a medical officer in RCH/ NRHM in state govt. of MP that is unable myself to collect refilled gas cylinder. I am regularly paying Rs. 393 for per LPG cyl. even when usually I have to collect it i.e. not delivered at my residence. Dealer has never provided bill of amount received.
This time I booked my refilled cyl. on 16th Dec, 2008 and I was alloted No. 1368 if I am not forgetting on telephone booking system. Presently consumers of no. about 1500 are being provided but not me even after reminders.
Problem is not of mine only. In Suwasara tehsil as per best of my knowledge none customer is recieving bill, everyone is paying Rs. 393 atleast withot home delivery, and booking no. is usually not followed for delivery.
Please do needful considering daily necessity.
Please give me an early feedback of action taken, which will be highly appreciated.