[Resolved]  Hp Gas — High delay in the delivery of new connection

Sir,

I applied for an additional cylinder (I have a single cylinder connection) at Shakthi Gas Dist, Raj Palya, Mahadevpura Bangalore. The application was registered on 17-Mar-2008 under the reference number 6390680. However, it is almost a year and I am still struggling to get second cylinder. Everytime I visit the dealer, they give reponses like there is waiting period of 1 1/2 to 2 1/2 years. I also wrote to HP Gas Consumer Zone, but there also everytime I am told to wait for another 2 months or so. I can understand that they are just delaying the process, without any actual resolution. This is a string of messages that I have recieved till now:

SREEDHAR PULEI[protected]/10/2008 05:31 PM
We are in receipt of your complaint and due to shortage of equipment we regret our inablity to release dbc .
We will be able to attend to your requiest shortly before December 2008.

SREEDHAR PULEI[protected]/10/2008 04:51 PM
Due to shortage of Equipment, w are unable to release adequate cylinders to our distributors and hence the delay in issue of Additional Cylinder Connections.
You can check up with us during December 2008

SREEDHAR PULEI[protected]/12/2008 02:50 PM
We do not have equipment to release DBC / New connections to general public. This is due to delay in procurement of Cylinders by the Corporation .
You can checkup for status on the above during February 2008.

SREEDHAR PULEI[protected]/02/2009 11:33 AM
Pls checkup with us during April 2009
We will be able to help your out

I am tired of waiting for so long, looking forward to any kind of help or guidance on how to resolve this problem.