[Resolved]  Hp Gas — HP GAS Refill not delivered after 13 days of Booking

I booked gas over phone for home delivery on 24.02.2009 (Booking no 2830, HP GAS Consumer No 615209) but till today 09.03.2009 Refill GAS is not delivered. Since Last four days I do not have GAS in my House. I have DBC Connection, Both are empty. Last two days I am visiting to Jai Gas Services, CHANDA MARKET, BULAKI ADDA, Talkatora Road, Lucknow and I am not getting my Refill, Yesterday (08th March 2009), I Visited to JAI GAS SERVICE[protected] he says tomorrow you come at 07 AM in morning you will get the GAS. Today I Visited at 7 AM in Morning and I found that there was NO Gas at the JAI GAS SERVICE[protected].Person at the desk told me to come tomorrow (10.02.2009) at 6:00 AM in the morning. I have doubt that I will get my GAS tomorrow.
Now I Have some query or Complain for you: ---HP GAS and JAI GAS SERVICE[protected].
1) Is there really shortage of supply or there is malfunction in distribution at GAS at JAI GAS SERVICE[protected].
2) There is no computerized booking at JAI GAS SERVICE[protected]. Person at the desk notes the consumer no on register and gives us booking no based on manual process.
3) Is this a correct way to distribute Refill at 6:00 AM in the morning, where as the normal working Hrs starts from 08:00 AM in the morning for Jai Gas Services?
4) If I want my refill I have the wait in queue for whole night in front of JAI GAS SERVICE[protected] along with other customs.


. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP.

Now it’s up to you how quick you are going to solve my problem that how a person can survive with his family including little children’s also without gas.

If I will face similar problem I will be forced to change or transferred my connection to other company.

My address:
C-1185,
Rajajipuram,
Near Community Center,
Lucknow-226017

Gas Agency address:---
JAI GAS SERVICE[protected]
CHANDA MARKET, BULAKI ADDA
TALKATORA ROAD, Dist. LUCKNOW,
UTTAR PRADESH - 226010
Email: jaigas.[protected]@hpgas.hpcl.co.in
Phone:[protected]