[Resolved] Hp Gas — DELAY IN DELIVERY OF REFILL BOOKING. | |
Sir, I am a consumer of HP GAS COMPANY with the dealer Swastik Trading Company, Keshwapur, HUBLI 580 023. My consumer No. 626271. I am having dual bottle connection but of no use. There is no proper schedule in delivery for the past 1 year. After supplying the 1st cylinder the next booking is made after 21-25 days with much requests and great difficulty and the delivery is generally beyond 35 days from the last cylinder supplied. The very purpose of having double bottle connection is not served. Though I have booked my refill on 09.10.2009 vide booking No. 664 I am yet to get the cylinder. Today I visited the Agency Office requesting for delivery of the cylinder but I am told that there is no stock / supply of cylinders and that I will be given only on receipt of next supply. My last cylinder was supplied on 15/09/2009 and till date I have not received the cylinder. For our family of five members the cylinder hardly comes for a full month and many a times I am constrained to go in for alternative fuel like kerosene which is ill affordable & unavailable. Kindly help me in redressing my grievance. Thanking you, Yours faithfully, jaganath ps Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
As you all aware that in HP Gas Agencies we have to book cylinder on line over the mobile as per the new
system we have to dial the gas enquiry mobile number and later we have to type the land line number
of the concerned agencies and later we have to type the consumer number and they after the confirmation we
receive the booking message number .
The problem is even after going through all the procedures we wont receive the message it automatic call comes
thank you.
If this is the problem then why they should create on line system and give problem to customer .
Regards.
Govindraj Pillai
[protected]
HUBLI
system we have to dial the gas enquiry mobile number and later we have to type the land line number
of the concerned agencies and later we have to type the consumer number and they after the confirmation we
receive the booking message number .
The problem is even after going through all the procedures we wont receive the message it automatic call comes
thank you.
If this is the problem then why they should create on line system and give problem to customer .
Regards.
Govindraj Pillai
[protected]
HUBLI
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+91 22 2286 3900
+91 14 1274 0087
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Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
HP Gas — Delay in delivery of refill Booking
Dear sir/madam,I Pritesh Prakash, Had booked refill on 31/12/2010 but till date this is not delivered. When i contact to the agency on 08/01/2011 the told me that it will take AT LEAST ONE WEEK it means it will take at least total 15 days to deliver. It very Serious problem.How do we cook our food?
I strongly recommended that take necessary action against the agency.
Santosh Prajapati
(Ministry of Defence)
HP Gas Consumer No- 613680
HP Gas Agency Name- Divya Jyoti Gas Agency