[Resolved] Hp Gas — delay in delivery of gas every months only in shiv shakti gas agency ,pune

[Resolved] Hp Gas — delay in delivery of gas every months only in shiv shakti gas agency ,pune

R Rameshkumar P. Garud from Mumbai, Maharashtra

I have a HP LPG Connection. My Consumer No. is 612542 booked gas on 12.01.2008. It was told to me that the cylinder will be delivered to me within 10 days. However, 33 days have gone by but I have not received the supply. I have been continuously following up with the Agency (Shiv Shanti Gas Agency Pune-43.Ph. no.24378060,[protected] but to no avail. Yesterday, they told me to collect a cylinder from the agency buyhand , still they will not given the cylinder . Last ONE MONTHS BOOKING + 21 DAYS BOOKING PERIOD ( as per the hp rules & regulation) = 54 DAYS overd still i will not recieved a cylinder. Please , take a nessary action against this agency & try to solve the problem as early as possible. Ramesh Kumar P. Garud. Balajinagar, Pune-43. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

mohan s.pawar

from Mumbai, Maharashtra

As per policy, LPG refill should be delivered to a consumer having single cylinder on the same day of demand registered for. However, M/s.Soham Gas Service, Kolbad, Thane is not aware of this policy as it is our experience that whenever we registered our demand for refill, we told that the refill will be delivered after 2-3 days. Sometimes we get LPG refill after four days which is very inconvenience to office goers like us. Inadequate supply of LPG refill from Oil Company as against the demand placed, is the main reason of delay in delivering refill to a consumer having single cylinder as stated by the dealer. Please confirm.

Our Consumer No.is 602056.