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[Resolved]  Hp Gas — Fraud at HP Petrol outlet in HPCL coco petrol pump, chandrasekharpur,Bhubaneswar-751016

At the second petrol dispensing counter (as you enter the petrol pump), the attendants frequently cheat customers. You ask them to fill, say, Rs.100 worth of petrol. However clearly you say it, one employee will fill only Rs.50 worth of petrol in just about 2 seconds when another employee tries to distract you. Within a blink of an eye, the counter goes from Rs. 0 to Rs.50. When you tell him that you'd asked for Rs.100 worth of petrol, he will apologize saying he didn't hear it properly, and fill the remaining Rs.50 worth. The second Rs.50 petrol will take about 5-10 seconds to fill. You finally end up paying Rs.100 and getting petrol worth far less than that. This amount may go up from Rs. 100 to R. 200/- depending on the vehicle size and filling quantity.
This has happened 4 times with me in the last 6 months. When it happend second time I went and complained to the manager and I did not pay the first filling amount. In the 3rd and 4th instance ( happend on 05.02.2010) I refused to pay Rs. 100 and Rs. 140 respectavily saying this is cheating and the petrol pump attendant did not object.

It would be great if, instead of direct questioning, the concerned authorities pose as regular customers and witness this for themselves. I hope they bring these people to book.
Fraud at HP Petrol outlet in HPCL  coco petrol pump, chandrasekharpur,Bhubaneswar-751016
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Aug 14, 2020
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    Hindustan Petroleum Corporation [HPCL]
    Customer Care Service
    Customer satisfaction rating
    46%
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    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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