[Resolved]  Hp Gas — LEVYING DELIVARY CHARGES FOR HOME SUPPLY

Sir
I am a consumer of HP GAS with consumer no 606258 under the distributor M/s SIVASAKTHI GAS AGENCY,HP GAS DEALER, KOIPALLIL ROYAL ARCADE,PUTHIKAVU MAVELIKARA,KERALA with distributor code 7.My problem is even though i am residing well with in the city limits the agency is levying exorbitant delivery charges for distributing the gas cylinders at my home.On enquiry it is learnt that another gas agenecy who is distributing gas here in our area is not levying any fee for home delivery. when this fact has bought to the notice of M/S Sivasakthi they are of the opinion that their godown is at far away place hence they levying the delivery charge. kindly let me know whether the distributor is levying such a fee with your permission,if not direct them to refund the delivery charges which is already collected and also not to collect such charges in future. And also direct them to issue proper bill/cashvoucher for every delivery transcation henceforth.Hope your esteemed organisation will look into the matter and redress my grivances soon.