[Resolved]  Hp Gas — Not Getting additional Cylinder / Forcing the customers to purchase the other home appliances

My cousing borther Shri Rajib Sarkar have a GAs connection (Consumer No- 615515) at your Distributor Name Soor & Co., G. T. Road, Laxmigunj, Chandernagore, Hooghly - 712136 having Distributor's Code 958690 for past 2 years. Now I went to Soor & Co. for getting second cylinder, they told me that you will get 2nd cylinder by paying Rs1800/- of above only because you have to purchase other home appliances like as presuure cooker, frying pan etc. make other company ie. from their business. They are selling other product from their other business by this way. I denied to pay then they told me you will not get the same. I want to know that
1. may I not get 2nd cylinder by just paying only the security deposit. If so, you give the necessary instruction to your distributor properly.
2. They are selling other product by your instruction.
3. If not, then make necessary investigation and take proper action against them immediately

thanking you, hopy you will do the needful.

yours faithfully,
Sd/-
(RAJIB SARKAR)