Hp Gas — Irregularities in delivery of refill gas cylinders

Sir,
I like to draw to the notice of the HP Gas authority and the consumer forum regarding huge irregularities in delivering the refilled HP Gas cylinders to the undersigned (consumer No. 613974), as follows.
LAST 6 MONTHS GAS BOOKING AND DELIVERY RECORDS FOR REFILING OF CONSUNER No. 613974
Sl. No./Date of bookingDate of delivery Interval (days)
1/ 15.10.2007 02.11.2007 18
2 /21.11.2007 30.11.2007 9
3 /29.12.2007 17.01.2008 19
4 /29.01.2008 21.02.2008 23
5 /22.02.2008 25.03.2008 32
6 /26.03.2008 Not yet supplied 32 (up to 27.04.2008)

The concerned dealer is M/S Quick Gas Service, Uttarpara, Hooghly, West Bengal. Surprisingly enough, the bills as raised during delivery of the gas cylinders still contains a message that it is their pledge to provide refills within 24 hours.
The situation may not be different for other consumers also of the stated dealer as large numbers of consumers are seen queued up as and when the undersigned visits the dealer with an enquiry when my refilled cylinder will be delivered.
Can the situation be improved with an intervention from either the HP Gas authority or the consumer forum? Kindly initiate necessary steps to alleviate our sufferings.
With regards,
Thanking you,
DR. SWARUP BAKSHI
Flat No. E/303; May Fair Jyoti;
121/1 Br. B. G. T. Road; Bhadrakali;
Uttarpara; Hooghly – 712 232; West Bengal.