Hp Gas — no new connection provided

1.) New Connection not provided :
I tried from last 7 days with the agency but I have got reply that New connection is stopped by the company. I have talk at Consumer cell also, Mr. Cardy has confirmed me that new connection is stopped by the company from last friday itself. I have seen in T.V. News as well as in News papers that New connection is not stopped by any company. Please Confirm whether all statement of petroleum ministry & other Govt. Officials & Co. officials are wrong?

2) Forced sale of Stove:

I have been told that I have to purchase new stove from the dealer with new connection, which I don't require. I have also been told that New Connection charges has been increased for double gas cylinder connection, which was Rs. 4570 earlier (including stove) to Rs. 5070 (including stove). I need clarification about the same from the company.