Hp Gas — Delay in DBC

I Hariom Sonthalia, consumer no. 605534 had booked a L.P.G. gas cylinder on 8.9.2008. Of booking serial no. 2409.The distributor’s name is Inderraj Aggarwal, panagarh base, p.o arjunpur, Dist-burdwan[W.B.], DISTRIBUTOR CODE-960870, phone no. [protected]. On further calling they did not receive any calls. The retailer, Mr. Agnimitra [mob. no. [protected]] on being called, said that he won’t help me as he was out of station for some of his personal reason. On further request he said that he would help me with the dealer . After some times when I again called him, his mobile was switched off. All this happened on 4.10.2008.on the same day, the dealer said that bookings upto serial no. 2759 have been delivered. As we can observe, my booking no. 2409 had already passed. But no delivery had been made to me.when I asked him, he said that he DID NOT KNOW ANYTHING. Before the aforesaid booking, I had complained 3-4 times to the area sales officer [Mr. Agnimitra ] then only I got the delivery. I need the delivery as I have emergency and I am facing this problem regularly. The area sales officer doesn’t take any action on my complains. And please do reply to me only on [protected] or [protected] and not by email..the last delivery I got was on 18.7 2008.
now the question which arises is that how do I get this problem solved forever???????????