Hp Gas — New Gas Connections Blocked by HP Gas

I have booked for a New gas connection before one month, now HPCL is saying new connection has been blocked by company due to non availabilty of equipments...
Now in this case, what is the fault of consumer, this is going to be a anti consumers service by HPCL

any help at the earliest will be appreciated...
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I also have applied for a new HP gas connection on 02 August 2008...Till date i have not recieved any gas connection...The reason given is that not enough stationery and equipements provided to give the connection.

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