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[Resolved]  Hp Gas — Phone call not received & non-delivery of Gas cylinders after 21 days

Sir,

I would like to inform that the Gas Agency at Channapatna, Ramanagar Dist. (Bangalore Rural), Karnataka is not receiving phone calls for booking Gas cylinder. I found he is such a ignorant not only in receiving phone calls but also in delivering cylinders after 21 days. Sir, I would like to inform that he will accept booking only after 20 days of supply of earlier cylinder and supply the subsequent cylinder after 30 - 35 days. In this regard a thorough check can be made. This irregular delivery of cylinders causes severe problems to the customers. I request you to kindly intervene in this matter and give necessary instructions to the Agency so that the above mentioned problems shall be solved. Hope you will take immediate action in this matter.

Note: Gas No.612384

(P.Hoysala)
Complaint marked as Resolved 2020-08-14 00:27:34
Complaint comments  3 CommentsShare0Tweet0

Comments

Sir,

I would like to inform about Gas Agency at Kphb, Ranga Reddy dist, Andhrapradesh
I was trying to call for booking cylinder for 2 days but they were not receving the calls and receiver always hanging position. i am facing much problem due to this type of service and it is regular happening with HP. My Gas Agency "Ratna Gas", Dealer Code "515180", HMT Hills, opp JNTU, Kukatpalli. My booking no is 623991 problems about this service
Sir,

I would like to inform that the Gas Agency at NCL Pune Pashan Road is not receiving phone calls for booking Gas cylinder. I found he is such a ignorant not only in receiving phone calls but also in delivering cylinders after 21 days. Sir, I would like to inform that he will accept booking only after 20 days of supply of earlier cylinder and supply the subsequent cylinder after 30 - 35 days. In this regard a thorough check can be made. This irregular delivery of cylinders causes severe problems to the customers. I request you to kindly intervene in this matter and give necessary instructions to the Agency so that the above mentioned problems shall be solved. Hope you will take immediate action in this matter.

Note: Gas No.618885

(Vishwas Nirmal)
Pune-411021
Ph-[protected]
I agree with you,
Even I have similar problem with this Ratna agency oposite to JNTU. Kukkat palli Hyderbad.
I had booked the gas on 17-Nov-2009, and I was told that gas wil be deliverd after 5 days. Today, that is after 5 days when I called, then they are bookign the gas and saying the they wil deliver after 5 days. The propriator is a female, she is not able to handle their staff effectively, Before some byd burn up the shop I request to cancel the dealorship to som ebody who can handle her staff properly so that the can do the custoemr service properly. They did not give the booking number when I called first time. This is another biggest problem with them.

My consumar no is 625163

Mohan Kumar.S.
Hyderbad, kukkatpalli
[protected]

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    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020