Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
41%
Complaints
3736
Pending
0
Resolved
1528
![Hindustan Petroleum Corporation [HPCL] Phone](/img/bn/phone.svg "Hindustan Petroleum Corporation [HPCL] Phone"){kind=small}
+91 22 2286 3900
+91 14 1274 0087
![Hindustan Petroleum Corporation [HPCL] Website](/img/bn/www.svg "Hindustan Petroleum Corporation [HPCL] Website"){kind=small}
![Hindustan Petroleum Corporation [HPCL] Address](/img/bn/location.svg "Hindustan Petroleum Corporation [HPCL] Address"){kind=small}
Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
My Consumer No. is 633215.
This is our 5th complaint about ur gas services. Our Gas Dealer is Soham Gas Services. We are not getting gas delivery after one week.
Operators are not giving us proper answers. It is like that we are begging on them. Nobody is picking up the phones not more than 2 hrs. Always it is ringing or ring tone is coming engaged.
If we are not satisfied with their services, then why delivery boys are asking us to give Diwali Bakshish, Holi Bakshish, Ganpati Bakshish? Is this a way to talk with customers?
We know there are some delivery boys whose communication is very polite. But others are very horrible. They don't know how to talk with senior citizens? We are very much fed up of this.
Every day operators are giving answers that there is a shortage of gas. Is it true? Then why u print that we can get gas within 24 hrs. after ur booking.?
Please tell us what we do?