[Resolved]  Hp Gas — non response, delay of delivery

My consumer number for LPG supply is 614919 with Universal Gas Agencies, Taliparamba, Kannur Dist, Kerala State, Tel :[protected].
My problem, rather thousands of other consumers' too, is that it takes more than 45 days to get the gas after booking for the same. Often they do not attend the phone at all. They have innumerous consumer connections and don't have enough vehicles for the supply of the gas. In the recent past so many agitations by organizations like DYFI and Youth Congress have taken place but to no avail. Majority of the consumers like me think that the agency should be handed over to someone else who has the ability and infrastructure to cope up with the demand.
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Aug 14, 2020
Complaint marked as Resolved 
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Ref : Consumber Number 620791 and Dealer code 958640.

Respected Sir

Kindly refers to the above consumber no.

I have booked for one refill of LPG gas cylinder on 15/05/2009 with your dealer M/s MHP GAS SERVICE, 220, G T Road (S) Howrah -711102.

On 08/06/2009, when my mother visited the dealer mention above and enquired about status of delivery, they informed that you will get the refill cylinder within a day or two.

On 10/06/2009, when myself visited the office of the above dealer they informed that my refill cylinder has been delivered on 08/06/2009.when i told them that i have not received the cylinder, they abuse me and said that as the cylinder has been delivered to your address, we can do nothing .And let the delivery man come back to office then only we canlook in to the matter or you can do as you wish.Then my father, an old man paid a visit to the above dealer they inform to write a latter to them then they will lookin to the matter .

As informed by them, I have emailed on latter to them, but till time i have not received any reply and/or refilled cylinder. my both cylinder was empty.

So i requested to please look in to the matter ank take the necessary steps.

Thanking you

Yours truly
Shamim Akhtar Ansari
54, Cowies Ghat Road
Shibpur Howrah-711102
Handy [protected]/[protected]
kolkata- west bangel
India

HP Gas — Non response

I am HP Gas user for morethan 18Years. Our Gas Dealer is PRIYA GAS AGENCY,THIRVOTTIUR.My Consumer No is600693.When My gas cylider is finished I used to the above mention the agency for refill. But always their telephone used to say the dialled number is busy so.wait for sometime,this is the answer for whole days. what there doing? is a million doller? Whether thay are keeping the receiver down.or they have voice response machine,Really we are very fetup of this particular response.Please guide me what we have to do,or where to go give acomplaint for this response of this PRIYA GAS AGENCY.

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