Hp Gas — Additional Connection

Dear HPTeam,
I am from Pondicherry.I am a consumer of HPGas and my Service Provider is Kumaran Gas Agencies, Pondicherry. I own a single cylinder connection.For the past two years I am requesting them for additional cylinder. Whenever I ask for additional cylinder, they reply that it will provided another few months (Normally Jan, June and ...). But still now I am not able to get additional cylinder.

Could you please reply on this

Thanks in Advance
Danasegarane