[Resolved]  Hp Gas — bad service

Address:Mumbai City, Maharashtra

From last 3 to 4 month we are facing problem from nehru nagar service provider we book cylinder on 27th of november they told us tht we will get cylinder after 15 days more than 20 days has been passed this happens in every month either change the distributor or ask him to provide proper service.After the making the delivery tese fellow ask us to make the booking after 10 days and they are not providing information infact they r not willing to talk . please help us we are in big trouble.
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Aug 13, 2020
Complaint marked as Resolved 
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I had apply for 1 extra cylinder already i am using single cylinder but now i want to one extra cylinder but from the date 28.12.07 till now i didnt recieve any call from u or i didnt get extra cylinder. I already given a request an Application to Amrapaali Gas Agency in chinchwad on 28.12.08 but till today 18.03.08 not delivered. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Distributor is Amrapaali Gas Agency- Chinchwad Hope you will give me a positive response. Call me on [protected]
In the name of
Snehal Bari
Flat No.7 bldg., No 28,
trimurti appt., Premlok park,
Chinchwad.

My CUSTOMER NO IS 633484
We Have Been Transfered the gas agency(Living at Vasind tal shahapur) by HP From shahapur Agency to Murbad agency, Because of bad service of shahapur agency. This change was held before 7 months. At the start Murbad Agency is giving OK service to the Vasind's Customers But now after days are gone there service is going down.
First thing is that the gas cylinder's delivery is not on the time that is not given after its been registering reffing of gas. they are not given us register number.
Second Thing is that after complaint they refuse give the complaint number and they are not talking in usual language.
Third thing is that the delivery of gas is not on the time its been delayed by them as possible as they want my neighbors cylinder was delivered by 1 month later after registering.This is the serrvice given by them is not satisfactory.
Forth thing is that they are asking about 10 Rs. more for home delivery.
Fifth and the most important thing is that we are still not having new transfer card by the agency. Its been 3 months past we are done all things and submitting all papers to agency of transferring from Shahapur To Murbad. But we still Havnt the Hp Consumer card.People are asking about the card and agency says that tomorrow card will be available and many peoples are going daily to collect that cards but still no one is got the card. There are 150 to 200 consumers which are not having card but submitting all the documents to the agency.
And the delivery boys are asking us about the card that we still not given by gas agency. So please Do the needful and please We are begging for u to pay attention at this matter.

Note:
THIS COMPLIANT IS REGISTERED BY More10 CUSTOMERS OF HP GAS.
Names are as follows

1.Madhukar shivaji tayade
2.arjun patil
3.govardhan babar
4.suresh patil
5.madhukar hinvar
6.suresh mahale
7.dinkar bhangale
8.Vaman patil
9.rangnath thorwe
10.dattatray yashwantrao
Our contact no.[protected]
costumer No. 603610
603648
Forced for stove and other
I had apply for 2 cylinder and given a request an Application to Amrapaali Gas Agency in chinchwad. Respective representative has been forced me to take the stove and other.
Sir
Nileshwar gas Agent don't have a customer care phone number.
They didn't give the bill also,

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