HP Gas (LPG) — Poor Customer Service

Address:

South 24 Parganas, West Bengal

I am the consumer of HP Gas, my consumer no.605016 Name: Rakhal Chakraborty, my age 72 yrs. My distributors name: SOUTHERN GAS DISTRIBUTOR at Harinavi. Kolkata - 700 148.

Today at 7.30 in the morning, my wife (60 yrs) found a lickage from the gas sylinder as she opend the cap of the same. Gas was coming out with heavy force. She reset the cap of the sylinder and reported it to the concern person of the distributor. But the distributor finished his duty by sending a man and the man returned back without doing anything.

This situetion could be the cause of a serious accident and the distributor is not ready to listen anything.

After all of my efforts and several request to the head office(HP Lpg), the distributor took 4 hours to take step regarding this.

I am requesting you to please take a very hard step against this distributor.