[Resolved]  HP Gas - new cooking gas connection — forced to buy a cooking gas stove

yes it is a genuine concern, not only HP but also BPCL forces to buy their gas stoves, gas lighter, tea powder etc. This people are in broad day-light

using arm twisting techniques. I'am a resident of Bhayander east and the HP cooking gas distributor here i.e "Ekvira" has very clearly denied me the

connection just becuase I have a BPCL connection at my old resident in Naigaon (the station after Bhayander and before Vasai) which is also owned

by me. Firstly, I have a very strong feeling that there is no such rule that a person cannot have multiple gas connections (atleast when it is not under

the same distributor's area) and second and the most shocking thing is that when I went to request for the connection, I was informed that there is no

certain time-frame that they can give me for getting the new HP cooking gas connection. After waiting for fifteen days without this basic neccesity I

got my HPCL connection to Bhayander from Naigaon (let me specify I did it witout informing BPCL) becuse I didn't wanted to transfer that

connection as my parents were going to stay at that place and even they would neet it.

Finally after about 4 weeks time I got a call from HP and was called to take the connection. The lady their Mz Shushma spoke to me very nicely and

proactively told me to take 2 cylinders as it was available then. She made the papers ready and I signed them. While I was signing the papers I saw a

gas lighter, tea powder and some more things kept on the table. As soon as I said that I only want the connection and not the other thing and the

gas-stove as I already had one, She took every thing back and said if I don't want to buy their stove and other things then they will need to inspect my

existing gas stove. I agreed to that inspection and was promised somebody will visit my place the next day, I waited for three days and no one got

back to me.

One interesting thing I want to mention is that when the lady (Sushma) was making me sign the papers she was holding some white papers below

the HPCL paper and not wanting me to look at them and just sign it. I got a bit suspicious and read them to know that they were taking my

signatures on those papers which mentioned that " The distributor has not forced me to buy the gas stove and the other things and that they were

optional".

This was CHEATING. I revolted and they punished me by creating hindrances in my way of getting the connection. After I went back to them saying

that their person had still not visited my place to inspect the existing stove they sent a techincian the next day. note: I had proactively informed the

HP distributor at that time, that I have got the Naigaon connection to Bhyander as I have kids in my house and have to cook.

The technician came and inspected the gas-stove and marked a comment on his report that there is a BPCL connection at my place. The next day I

visited the HP distributor's office and was informed that they will not give the connection as I already had one. I argued with them and the

distributor's wife mrs Gavand gave me good customer service gyan that they would not like to lose any customer and that if they have found a

connection then all I need to do is to give them an explanation. I told her very clearly that I have already informed them that I got the regulator and

the cylinder from Naigaon after waiting for approximately 3 weeks for the connection. Mrs Gavand told me that once I give the zerox copy of that

BPCL connection they will give me the new HP connection. I did as they adviced and was asked to come after 2 days from submitting the BPCL

connection paper's copy.

When I went to their office after 2 days Mz shushma denied me the HP connection saying one indian resident can have multiple houses in India but

not multiple cooking gas connections. She was even rude to me. I also got a letter from HP that same day which mentioned they need a explanation

about the existing BPCL connection at my place. I spoke with Mz kolamkar (HP manager) over the phone to know her thaughts on the distributors

statement. I called her Mz kolamkar (HP manager) and she requested me to call back after 2 hours after she checked the details of my case with the

distributor. To my shock ever Mz kolamkar (HP manager) supported the distributor what she mentioned is that it is a HPCL order according to which

if their technician in his visit to check a person's existing gas-stove finds an existing connection then they do not release a new connection to that

person(note: but if you agree to take the distributor's new gas-stove and the other things like tea etc then the distributor will not bother about

anything as told to me by Mz shushma i.e the distributor's employee). She Mz kolamkar (HP manager) further adviced me to transfer my BPCL

connection to Bhayander and then take a new connection at Naigaon from any of the cooking gas providers including HP. This statment itself

answers my question that "yes" one Indian resident can have multiple houses in India and multiple cooking gas connections.

This is "TALIBAN" stlyle o[censored]p-selling the distributors products by using HP's name and scare of not getting the connection if not agreeing to buy the

distributors gas-stove, tea, gas-lighter etc to the common man.

I am facing same problem. can HP take necessary action against dealer like things