[Resolved] HP Gas (Praveen General Stores, Hadapsar, Pune) — Asking for money unnecessarily without providing any service | |||
One day a Mechanic from Pravin General Stores, Hadapsar came to my home to check the gas connection and stove. I haven't asked them to send a mechanic for that. After checking few foolish things, he asked me to pay Rs. 40. I told him that I haven't asked to come here and also you did not check the things properly. He started saying that if you dont pay money you will not get cylinder next month, also you wont get double cylinder. After that incident I applied for cylinder on 7 Aug 2010, the person told me that you will get it in 10 days. I haven't received the cylinder after 17 days. Now they keep postponing the delivery whenever I follow up. I want to complaint against Pravin General Stores for applying unnecessary charges and harassing HP consumer. I request you to look into same issue. Thanks, Vikas Sonar ([protected]) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Praveen Gas Agency Hadapsar Pune — Gas Refill
I had book refill on 15th of march 2012 booking number -260643 and still i am waiting for delivery after completed more than 33 days.41%
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+91 22 2286 3900
+91 14 1274 0087
Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
Recently i have got my connection after lots of hazards and again while refill i having lots of trouble.
Theoretically gas supply is a public service area and must be done with full customer satisfaction.
But practically, having a gas dealership is like having a fortune, and gets misused badly.
I have a suggestion for some steps that can possibly be a step to correct these things.
Consumer should be allowed to switch their dealer very easily and as frequently as possible (no matter even of its charged with some reasonable amount)
By this, each dealers service can be evaluated and in turn their earnings.
Dealer with more subscribers should be given perks etc.
I hope this can make some change.