[Resolved]  Hp Gas — Delay in refill booking/supply of HP Gas

Address:Puri, Odisha

Dear Sir,

It is a matter of concern for me and my family that I have to wait for about ten days after booking a new refill every month. I have to repeatedly request on phone a few times every month before getting the refill. last month, the gas refill was booked on the 10th and the bill the supplier gave me was of the 14th and the gas I got was on 23.03.11. this month, also, the same problem continues. I booked the refill on 05.04.11 and till today they have not supplied me the same. After being contacted on phone thrice today, the attendant at the counter replied to me that I was going to get it within two to three days.

As far as I know, if I know it correctly, a gas refill is supplied at every twenty-one days' interval; however, I fail to get uninterrupted supply even after a month or so.

please advise the dealer to supply the refills in time every month so that my family will not face difficulties any further.

Thanking you in anticipation.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

The dealer namely M/s. Smruti Gas, where I have a gas connection, previously the delivery of gas was so good, but now these days after booking I am getting gas after 20 days, how we will manage with our family. so sir, please advise them deliver the gas properly, as a result we will be happy to you and your company also. One more thing there is happening always, whenever you phone, they are disconnecting phone otherwise they are not picking phone where as the phone is still ringing and ringing. It is so bad thing. Please look after over the matter.

please advise the dealer to supply the refills in time every month so that my family will not face difficulties any further.

Thanking you in anticipation.

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