[Resolved]  HP Gas Service — Delay of Delivery of Cylinder

Dear Sir/Madam;
I am consumer of HP Gas from July 2003 in Chandigarh. My connection is through your Distributor Premier Gas Service, S.C.O13, Sector 27-C.Chandigarh.But they are not supplying cylinder properly since last three years. So, continuously I am facing with the problem of supply. I am not getting supply up two months. e.g. I booked my cylinder on dated 17/04/08. They said to me that the cylinder will deliver within 4 days. They hadn’t supply. When I talked them after 5 days. Again said this will deliver after 4 day days. Still not delivered. Again I contact them after 5 days. They asked come to my office and takes slip and takes cylinder from my go down. I went personally to his office. He said go your home and this will delivered within two day. I come back home. Again they don’t delivered Cylinder talked over phone. He said it will take 4 more days to deliver. Again I talked over phone after 5 days. He asked come to my office and takes slip and takes cylinder from my go down. Again I went personally to his office on dated22/05/08 and ask for slip they refused straight way. They said your booking time is over this is more than one month. Now book your cylinder today and it’ll delivered within 4 days. When I asked them why had you not given supply? They said your area is not covered by our agency. I said if the area is not covered by your agency why have you given connection to me. They asked this area is covered but we are not giving delivery in narrow street. I asked them come with me and see how narrow our street and told them its 40 feet wide street. Then he asked we are supplying cylinder in this way. If you are not satisfied with our service please surrender your document take from other agency, we can’t able to do more for you that means if I book my cylinder on 22/05/08. So I am bound to go through whole above process. I am really faded with this type of service. I am doing job in private company. I don’t have much time to follow up them.
So, Sir/Madam I request you kindly make sure supply of cylinder. Otherwise who is the distributor of my area who can supply? Kindly give me t their address and phone No. to take uninterrupted supply.

Triveni Prasad Ojha
Consumer No. 631040
H.No. 757, Mohalla Thkurdwara
Manimajra, Chandigarh, 160101.
Phone.[protected]/[protected]